Hotel Kette, Venice

Great location right near San Marco square. Breakfast every morning was good. The hotel is lovely. Only complaint was the very, very hard beds.

Hotel Kette is centrally located ad offers standard room conditions. Please be aware that you do not take a room close to the lift which is very noisy and can get very disturbing at night. The breakfast is quite standard and can get very crowded if you wake up late.

Imagine my astonishment when I asked for a map and was screamed at by the hotel manager! Upon arrival by water taxi to this luxurious 4 star hotel, I made a request of one of the employees (found out later he was the manager of the day) for a map. When my sister & family tried to accept the proferred map- the manager interceded and asked if she was a guest of the hotel? No, she said. I then indicated that I was a guest. They gave me the map, but not before the manager shouted in a loud, belligerent voice that I had been deceitful in asking for the map and then giving it to someone else. I was astonished. Never have I experienced such poor conduct by a hotel employee. It cast a pall on our stay in Venice. We were finishing up a 10 day tour of Italy that had included Rome and Florence. Needless to say, I will not go back to this hotel and will suggest to friends, family, & business associates that they not go either.

Found beds to be very soft,there are three of us and we all like a firmer mattress.Had to upgrade to get better beds ,but staff understanding and did their best to solve problem.Excellent location ,clean ,good breakfast,and friendly staff.

You can find anything you need: near of San Marcos, near La Fenice, a short brekfast buffet, but with good food, and always is plenty of tourist.

Wonderful place to stay. Don't know that I would have found this myself, was arranged through a travel agent, was an excellent experience. Close enough to San Marco that we could get there easily and not get lost in the City - always had a landmark. Acess for us was by water taxi from airport - delivered right to the hotel - no dragging luggage through street. Our room had a window that opened up to a canal, and we liked to be able to hear the boat travel, and gondola serenades that went right by the hotel. Breakfast Buffet was excellent, good food, cereal, pastries, ham, cheese, fruit, yogurt, coffee, cappucino, water juices. Room is a bit tight though, so I recommend you go earlier (plenty of room at 8:00 am, the one morning we went at 9:00 it was crowded). Bathrooms had towel heater, very convenient to dry clothing that we washed out in our room. I would recommend this Hotel to anyone and would stay there again.