Better not stay there
By A Yahoo! Contributor, 12/29/06
The hotel is located in a rather quiet area of London but the city centre is really close. Actually, that was the main reason I chose it over other hotels and it'd be quite convenient if you're looking for both relaxation and excitement (Regarding location. Easy access to many shops, the underground, restaurants etc. but not overcrowded).
However, I would say that the service is absolutely awful. The staff are extremely rude and unwilling to help, plus some of them don't even speak English. They're all immigrants I suppose so they will either need you to speak slower or they won't understand you at all. The worst part is, you can even get charged for services you never asked for and the price will be anything but reasonable.
It's not even up to standard so if you choose to stay, make sure you don't forget anything (they'll charge you exorbitant amounts of money, only to borrow or use some things like battery recharger, razor, Internet connection etc.) and do not ask for services like wake-up calls (they'll probably forget to call you).
Overall, my experience was rather bad and I surely do not recommend the hotel to anyone. Maybe if you only want to sleep there it will be fine. But if you want some other comforts too (laundry, room service etc.) the disappointment is almost certain.