Travel Guides > San Juan, Puerto Rico
Over 19 million Yahoo! users plan trips here

San Juan Caribe Hilton, San Juan

In 63 Trip Plans »
San Geronimo Grounds, los Rosales St, San Juan, PR 00901
Do not stay at...
By A Yahoo! Contributor, 01/23/10
 
 
 
 
 
Average User Rating (166)
 
By prboop1007 - flickr
Add your photos of this Hotel »TAKE A VIRTUAL TOUR
Virtual Tour TOUR 1 | TOUR 2 | TOUR 3
 
 
 
 
 
 
Hotel Class
Hotel Description:
The Caribe Hilton hotel, one of the most luxurious hotels in Puerto Rico, is set on an exclusive peninsula, made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton Hotel is ideally situated between historic... More »
The Caribe Hilton hotel, one of the most luxurious hotels in Puerto Rico, is set on an exclusive peninsula, made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton Hotel is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations, and amenities tailored to families, couples, and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and five minutes from San Juans new convention center.The hotel features beautiful oceanfront swimming pools, whirlpools, and hammocks, next to the secluded beach for relaxation and privacy. The full-service Olas Spa and Health Club offers a wide range of relaxing body treatments. There is also a state-of-the-art fitness center and three floodlit tennis courts. An impressive kids club makes this an ideal resort for a San Juan vacation with the family. This Puerto Rico hotel is also home to an extensive array of boutiques and there is even a peaceful bird sanctuary. For dining, the options are plentiful, with the resort offering nine restaurants and lounges. The Palmeras Restaurant serves up an exciting new concept with live cooking stations in an open seating area. Guests love the Atlantico Pool Bar and Grill for a swim-up lunch or drink and Madrid-San Juan Restaurant, which serves authentic Spanish Tapas and traditional Puerto Rican specialties.The hotel has 812 beautifully appointed guest rooms, suites, and luxury villas, making it the largest hotel in San Juan. All rooms and suites feature private balconies with panoramic views of the Atlantic Ocean or tropical gardens. Executive Rooms offer Executive Lounge access. Rates do not include a resort fee of 14 percent of the rate per room plus tax per night. The resort fee will be applied at check out for health club, tennis courts, beach umbrellas, daily newspaper, and certain beach activities.
Amenities: Air Conditioning (In Room), Newspaper (Free), Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, DVD/VCR, Daily Maid Service, Safe (In Room)... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Iron, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, DVD/VCR, Daily Maid Service, Safe (In Room), Coffee Maker, Telephone (Voicemail), Balcony/Terrace, Mini-Bar
Hotel Details:
  • 646 Rooms / 20 Floors
  • Built in 1949
  • Babysitting or Child Care
  • Electronic Key
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Car Rental
  • Common Area High speed Access
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Meeting Facilities
  • Computer Use Available
  • Childrens Programs
  • Administrative Services
  • Concierge Services
  • Barber/Hair Stylist
  • Common/Public Areas Accessible to Wheelchairs
  • Surveillance Cameras On Site
  • Business Center
  • Currency Exchange
  • A-V Equipment Rental
  • Parking Area Well Lit
  • Fax (For Guests)
  • Gift Shop
  • ATM/Bank
  • Laundry Room
  • Concierge/ Club Floor
  • Room Service
  • Restaurant in Hotel
  • Health Club
  • Health Spa/Massage
  • Beach
  • Game Room
  • Pool (Outdoor)
  • Tennis (Outdoor)
  • Shopping Mall/ Area
  • Pool (Children)
 
Hide amenities «
Hide full description «Property information by Travelocity 
Contact: 787-721-0303
Drag and Drop Your Flickr Photos to Add to Yahoo! Travel
Please wait while we get your photos from Flickr...

Thank you for adding your photos to Yahoo! Travel.

Photos that meet our guidelines will appear on Yahoo! Travel within 2-3 days.

Click here to authorize Yahoo! Travel to get photos from your Flickr account (you may be asked to sign in)

You will only need to authorize once. Afterward, you will be returned here to select the photos you want to share through a simple drag and drop interface.

Please wait while we get your photos from Flickr...

Yahoo! User Reviews

 
 
 
 
 
98 reviews for San Juan Caribe Hilton, San Juan
Write a Review
 
Do not stay at this hotel!
By A Yahoo! Contributor, 01/23/10
The staff at this hotel will steel anything you leave unattended for more than a few minutes, even in the lobby within security camera range. I made the front desk aware within minutes of my stuff being stolen. It was about 3am and there was no one in sight except for employees. It took hotel 'security' manager twenty minutes to respond and then did nothing except write down on his had what had been stolen and told me to check with security in the morning. In the morning, I contacted the security manager on duty and he was completely unaware of what happened and then proceeded to refuse to check the security video. Old San Juan is great and a rain forest visit is a must.... just stay somewhere else!
 
 
 
 
 
2 of 3 Yahoo! Users found this review helpful
A fun family trip
By A Yahoo! Contributor, 12/06/09
Our family stayed over Thanksgiving week. We all had a great time in PR and at the hotel. It was in a beautiful location with great views of the Atlantic. I agree with other reviewers that the drinks are way over priced-15.00 for 2 tap beers-yikes-we just walked across the street to the liquor store for drinks, water & pop. The staff also gave us great tips on local places to eat. I would recommend this location for families-there were alot of people with small children, the beach was great (for the little ones) you could do some snorkeling there. If you want big waves(like my husband & son) you have to go to a different beach to catch surf. The rooms were clean & the fridge in the room was awsome
 
 
 
 
 
3 of 3 Yahoo! Users found this review helpful
Not worth the price
By HOWARD SF, 09/24/09
This hotel is overpriced for what you get. It is a old hotel that has been renovated and added on to many times. The rooms are nothing special, just average. The resturants are also average and overpriced.
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Never Again
By A Yahoo! Contributor, 07/16/09
The rooms are not worth the price, i ended up changing room three times till i just got tired of seeing their rooms so i had to settled for anything cause as you know theirs no refund. They charged me $25 for an 40 second local call WOW!!!!!! NEVER AGAIN!!!!!!!!!!! THE WORST!!!!!
 
 
 
 
 
1 of 1 Yahoo! Users found this review helpful
Would return again if I just wanted to relax
By RhondaP, 06/13/09
This is a very nice hotel looks renovated rooms up to par bathroom nice until you pull back shower curtain (pink tile out-of-date and faucet dripped all nite long). I would stay here again and recommend to others. Staff was very helpful and nice. Breakfast buffet is on the expensive side $26 pp. Drinks at bar are expensive 2 Margaritas $26 at out side bar. Overall enjoyed entire stay. Was worth the money but would eat off property to save money. Pool area nice they even have hammocks to relax in. Convinent to Old San Juan only a few miles nothing really in walking distance to eat only a Subway and another local restaurant. Stayed from May 31-June 3, 2009
 
 
 
 
 
3 of 4 Yahoo! Users found this review helpful
I'm not coming back
By A Yahoo! Contributor, 05/12/09
I found this experience to be less than satisfying. This particular property was dirty, overpriced, not maintained and the food was just average. I've always been satisfied with Hilton family hotels however this one needs some major improvements. It started with my room. The room was dirty, towels were brown in color instead of white and on my second night, the shower know broke completely and maintenance finally replaced it 2 hours later. The room rate was expensive and the view from my room was the roof and a glimpse of the ocean if I stood at the absolute end of the balcony. Everything was overpriced in the hotel and the food was awful. I won't be back and I'm thinking about cancelling my HHonors membership.
 
 
 
 
 
9 of 10 Yahoo! Users found this review helpful
Kind of fun...
By Caramel, 05/06/09
This place was fun, but not up to out expectations. Nice for unexperienced travelers. Beach was nice, as were the hammocks, but the pools, though extensive, we not kept clean. The grounds were also mostly neglected. Restaurants were good, not great, and very expensive. Room had a nice balcony, but was cramped and uninviting. Old San Juan was the highlight of the trip. There is a restaurant called Marmalade in Old San Juan. That is an amazing restaurant. You must go there! Over all, nice, but very small chance I would ever go back. Not worth the money, and not in a nice part of town, either.
 
 
 
 
 
9 of 9 Yahoo! Users found this review helpful
A Wonderful Stay!
By MF04, 04/18/09
O.K. The food was expensive and the lunch menu got a bit boring.The hotel charges $20.00 a day for valet parking which is just crazy, but if you just want to relax and lay in the sun all day & night, you don't need a car. The staff is great and helpful, the view from most of the rooms were breath taking. One can even sunbath from the balcony. The breakfast buffet is reasonably priced and delicious and the spa is also reasonably priced and worth visiting. In the lobby you always find a cab waiting to take you where ever you want to go for about $12.00 within a reasonable distance. The night time walks by the private beach and pool are amazing and the Starbucks in the lobby that is open until about 11:00pm is a lifesaver. A wonderful and worth wild trip. I have read some negative review before and after my stay @ the Caribe.... but I'm glad I followed my instinct because it was WONDERFUL!
 
 
 
 
 
7 of 8 Yahoo! Users found this review helpful
It is truly AMAZING!...Trust Me!
By A Yahoo! Contributor, 02/21/09
This place is outstanding. This was our third stay at the hotel. The staff members are extraordinary and helpful. If you want room service in the morning, I highly recommend the Abuelita's Avena (oatmeal). It is great. THe pool is great, and the beach is small but private, which is a major plus. At night, if you set on the beach chairs that face the water, you'll feel a great breeze and feel at ease. If you find the food to be expensive, which is understandable, there is a Subway right across from the resort. Being a NEw YOrker, I have no problem eating Subway for lunch =). Overall this place is great it was my third time and I can't wait to go again. THis is coming from a Puerto RIcan who has family on the island. I would recommend this place for every type of traveller. YOU WON'T REGRET IT!!!!
 
 
 
 
 
7 of 7 Yahoo! Users found this review helpful
You can do better.
By A Yahoo! Contributor, 01/08/09
We stayed at the Caribe at the suggestion of a friend and because it was close to the cruise port. We payed $400 a night - which didn't include a resort fee of and taxes - which put the hotel at over $500 night. It did include breakfast - which consisted of pastries and cereal. They did have another restaurant with a more robust offering - which the manager said would be an additional $10 per person. After complaining about the screaming baby at night and the poor breakfast selection - he finaly agreed to comp us to the "better" breakfast. While I don't mind spending $500 night on a hotel - my expectations were that this was a $500 a night hotel and it's clearly not. I felt once they had you "on their premise" you were at their mercy. $12 mojitos and $140 for lunch for 4 burgers - you can do better elsewhere. If you stay here - don't pay more that $200 night - and make sure that breakfast and resort fees are included. Otherwise - you're better off looking elsewhere.
 
 
 
 
 
12 of 14 Yahoo! Users found this review helpful
Loading...
Loading...
  Add to trip »
  Email »
  Alerts »
Travelers think it's best for:
Romantic
7
Family
5
Singles
4
Dining? Shopping?
Tell us what you think »

More about San Juan Caribe Hilton

Travel Articles

User Reviews

Travel Guides > San Juan, Puerto Rico
Research - Travel Guides
Travel Guides
- United States
- France
- Spain
- Caribbean
- United Kingdom
- Italy
- Asia
- Mexico
Research - Hotel Guides
Hotel Guides
- United States
- France
- Spain
- Caribbean
- United Kingdom
- Italy
- Asia
- Mexico
Research - Additional Guides
Flight Guide
Car Rental Guide
Vacations Guide
Cruise Guide
Research - Trip Plans and Journals
Explore
Browse Trips
Create a Trip
Theme Vacations
Beach Vacations
Family Vacations
Golf Vacations
Honeymoon Vacations
National Parks Vacations
Ski Vacations
Summer Vacations
Weekend Vacations
Winter Vacations
Deals
Best Deals & Discounts
My Travel
My Travel
My Profile
Trip Planner
LOADING
 is best for:
Custom:
Add
Save
Cancel
Report Offensive Tags
Thanks! Your changes have been saved.