What a disappointment!
The room/"suite" was spacious, the grounds/pool were exceptional, and the pool-side food/service was good. However, the room furnishings/linens were worn and cheap. The bed was incredibly hard; felt the metal springs through the paper-thin sheets. Sheets didn't fit king-sized bed; so 6 inches of bare mattress at bottom of bed. Pillows were very worn out, and only given 2 small, worn-out bath towels each day. Felt like a Motel 6 or older Best Western with a view, good pool area, and close proximity to downtown. Plus... the ocean was too dangerous (currents), so had to drive elsewhere to go into ocean. Also, beware of the steep, long walk up to the hotel from the street. Tough going if you have any medical limitations and wish to walk about.
Front-desk personnel struggled with English and were rude. We considered moving after check in, explored other hotels in area and found better places for less, but had unfortunately pre-paid and no refund was allowed.
We thought we were getting a luxury hotel, but would never, ever stay here again! I've visited Mexico numerous times, and this was the worst hotel yet and cost the most. I don't know what the other reviewers have to compare, but it must not be much.