TERRIBLE EXPERIENCE
First i would like to say that Ixtapa is a place that I really like, I think is one of the prettiest beaches in Mexico (in the Pacific).
This time my husband and me choose the Presidente Intercontinental hotel to stay and I can resume it, it was really bad...
The location of the hotel is very good, but the service is very poor...
I just can say that we ask for three very simple things to make our vacation better and we just obtain a NO from the people working at the hotel.
The rooms are ok, but there are no small details to be really happy with the hotel...I was expecting a sewing kit, a shower cap, but there is only one shampoo and one body lotion...awful!!!
The day of our check out, we didn't receive any question from the attendant related to the service, to our satisfaction, any thing, she just give us our balance and a goodbye!!!
Besides this, we found that during June they receive groups of graduates (highschoool), this groups are of people around 18 and 20 years which made of our stay there a terrible experience...
Before this time we stayed in the Melia Hotel, there in Ixtapa, and I just cannot compare that were the better vacations we have ever had...