Grand Oasis Palm Resort & Spa, Cancun

Alot of different things to do. Very pretty and a lot of people. I enjoyed all of it.

This hotel stinks, the atitude of most of the staff (bar staff epecially) is appalling They turn the aircon off early in the evening, the foods repetitive, boring, and sometimes cold and when you try to bring food into the hotel the security guard on the door stops you. They try to fleece you with hidden charges for everything like water, towel hire etc. the windows dont open, the safes dont work, the cards for the doors kept braking. They suddenly dont understand english when you want something sorted.There is nothing to do in the evening. I wouldnt recommend this hotel to my worst enemy

The name is Oasis Beach but the beach was full of sea weed and the water was shallow(about 2ft high). The food was good but the room was like a Motel and the service was SLOW.

Before going out of the country for vacation learn the basic language, most of us Americans are so spoiled rotten that if we don't get our way or not up to our standard of living its automattically crap. I loved this place had a great time beach was awsome with crystal clear water, tours purchased in the hotel to Mayan Ruins, Isla Mujeres, Xcaret, and wave runner rental couldn't ask for something better. If your not going to leave the hotel stay at all inclusive resort because this place is not, allthough breakfast at the hut was great. I really enjoyed myself staying at this hotel and all of what Cancun had to offer. What I wrote to start this review about learning the basic language is so very helpful but try to be funny by using swear words that will only insult the people and not only make a fool out of yourself but put a bad name to the rest of us from the United States. Don't be so spoiled America, and if thats the case, don't ever leave the comforts of your McMansions, stupid BMW's, top of the line clothes and $250.00 nike basketball shoes. Or better yet gamble your money away in stupid Las Vegas who truely are in buisness to take your money and roll you on the street. CANCUN BLOWS LAS VEGAS AWAY!!!!!!!!!!

The check in was awful we got there at 11am and didn't get the room until 6:30pm. The service was really poor, the people that work in the hotel was very unhappy people (not a smile). The rooms where very small and not that clean. The food was the same the all time even when they have 3 differents restaurants. We spend most of our time in Oasis Cancun wish was much nicer then the one we paid to stay. Cancun is a really nice place for vacationa and specially for night time but we will never chose this hotel again. Franco Family NJ

I'll be short and sweet .... - They overbooked the hotel giving us the wrong room the first night, told us we would get a king bed the next day. We pack up waiting to change rooms at noon, then said it would be another hour – finally by 6:30 and a wasted day we got into our room. - I hope you like repetitive food cause you get the same thing everyday – no variety. - The wait staff are miserable. Good luck trying to get a smile out of them. If you don’t tip they ignore you, and trust me they remember faces. - The bed sheets were stained - They advertise that the hotel is A/I, buts its not. If have to pay for internet ($6/30 min), water, the safe, and at the restaurants any "fine" food is extra, i.e. Lobster. At the end of the week they tried to charge us for water we didn’t drink and threatened to call the police on us. - If you toilet is backed up don’t expect it to get fixed. I waited 2 hours for a maintenance man to come and fix it. When he did he dragged the plunger through our room dripping "stuff" everywhere. I’ll never go back .......

We went to Cancun in September 2003 and stayed and the Oasis Cancun. This was our 1st vacation to Cancun so I really dont know what any of the other hotels are like, but I do know that we had a GREAT time. The service was great, the scenery was beautiful!!!! Hotel rooms were not the best I have ever stayed in, but not the worst either. I was not impressed with the food, but did not starve either, although I did go pay $100.00USD for crablegs (that were better at Red Lobster). The pool was awesome. We did leave hotel at night and do on several outings including bar hopping the first night that we were there, i think we paid like 60.00 a person for this, and about 2 days later found out that you can go to any of the bars and get unlimited drinks for $20.00, but we had fun anyway. We also went snorkeling which I do recommend to do while you are there. The pirate cruise was an O.K. experience. If u go, just make sure you show up atleast 1 hour before time to leave the dock, if u dont u will be sitting on a very small stool crowded on each side and also in front and behind u. But the food and the show that they did was FUN!!!! Overall the trip was great and I am booking tonight for my trip in September again. I am torn between going to a new hotel or back to the Oasis. I would be happy going back to the Oasis and think u will enjoy the experience as well!!!!!

I feel bad for Total Disappointment, we just had a wonderful time. We had one waiter with an attitude, we just never sat in his section again. The room wasn't large, but was nice with a great shower. We basically only slept in the room, every other waking moment was on the beach, or on tours. Of the 5 resturants, one we didn't care for, the others were great. By the end of the 2nd day we pretty much knew which ones we prefered for which meals. We put our trust with the travel group (Best.... something or other, that I forgot) that our trip was affiliated with and they took very good care of all our needs. The 'hawking' of time shares in the lobby was a turn off (not to mention the rush of them at the airport) but we quickly learned to ignore them. We are still in awe over the great week and our 3 grandchildren had no hesitation in picking this experiance for a return trip over going back to Disney. For those of you that can afford the Ritz, and/or have extrodinary expectations of service, maybe this place falls short, but for the average budget, there was nothing to be disappointed about here. We didn't find the location to be a problem, but we wern't clubbing this trip. The bus transportation was fantastic and cheap, cabs..., not so much.

If you want a quite holiday this is the place to go.There is no disco for in the evening,just 2 local guys that came into play the same thing each night.You needed to go out to find your entertainment.As compared to it's sister hotels it was busy for the night life.The bonus out of this was it was peaceful in the evenings. The food was the worst I have ever had it was the same every night.We ended up spending more then expected because we had to go out to eat.Our rooms compared to a cheap motel,and that is our second room i'm talking about!

I will be reporting this facility to the American Tourist Board as well as to the company from whom I purchased my vacation package. Shake-downs by night managers for cash ONLY for an extra night at $341.50US for a standard room or you are turned out onto the street at 10pm should be reported. Other than that, everything was fantastic!! Above all---do not get sick and have to spend an extra night. Remember, you are a foreigner.