Fantasyland Hotel, Edmonton

This was an awsome place to stay! It had great service, and the beds were more comfortable than mine at home, I even asked where they got their beds, and got one myself! The location was perfect, although we did have to start all over each day of shopping. teehee. The staff who work there are very kind, and respectful. I would give them 5 stars for their great service, excellent rooms, and wonderful location!

For the price the rooms are not worth it. The Superior room is small, no jetted tub,small bathroom with no fan, had a view out the window of the 3rd floor roof-No view at all. The Service is good, but the In room dining food is not what you pay for. Had network problems when renting In room movies,and unable to pause the movies or save for later like you can in the Delta Hotel.

when i hear about it's one of the best hotel in north america,i cound'nt stop myself from laughing...in what way? service was poor,toilet cover does'nt stay up,pile of water on the floor after each shower,water drips all night,tiles are falling apart...totally dated and lack of maintenance,worse of all..receive no greeting or smile when checking in and out.will never go back until they received a face lift....both the hotel and front desk.did i metioned i paid $340/night in a so call LUXURY room??!!

While touring Alberta we decided to spend our first night at this hotel. After spending the evening in the mall, we came back to our room to find the toilet 'bubbling' and throwing water over the floor. It took over and hour to get a response from the maintenance people and then a further half hour for the front desk to get us into another room. This allowed 5 hours sleep before hitting the road again. I'm not writing this because of the toilet, things happen, I'm writing because of the service and the lack of response by the management. We raised our concerns with the front desk on checkout and received sympathy from the clerk. Filled out a complaint card and nothing, sent 2 emails to the manager and nothing. I'm due to attend a 2 day meeting at the hotel next month however I'll be staying elsewhere. A 'sorry' from management would have gone a long way.

it stinks: the service is horrible the avalibility is bad and the food is disgusting I 'm never staying there again! The beds are lumpy and the maids never ever come.

Service was good and view is amazing and the rooms r romantic and it looks like you are in fantacy world actually really romantic place when you have your partner with you.

This hotel is one the best hotels in North America, very clean, located in the one of the biggest malls in the world which is WEM, West Edmonton Mall, Hotel has access to all shops inside the mall,indoor beach with artificial water waves. a playground for kids name as galaxy land in the mall.

i liked the place because it actually gives you your fantasy. the have really clean room there service is great i would love to go back there. i would visit the place over and over again that place always keeps you busy there is nothing boring about at all.

Super great place for couples looking for a different kind of romantic location. If you like shopping, water theme parks, casinos, restaurants and fantastic hotel rooms, then this is the place. We stayed in a different room every night to explore each of the different themes.

oMg ThIs HoTeL iS wIcKeD!!!!!!!!!!!!!!!! I loe the theme rooms, and in my opinion the best is the arabian room. ive stayed in truck,arabian,waterpark and western and they all rock. they are very convinent and spacious rooms also very well decorated. and in such a nice location!! so if you wanna have the time of your life stay at fantasyland!!!!!!!!!!!!!!!!!!!!!!!! amazing!!!!