Elk Country Inn, Jackson

I stayed in this hotel couple of times. I am always happy about the price, service and cleanliness. Front desk people are always friendly and helpful. Would recommend.

Was not clean, Toilet ran all night, spiders all over, sink drain took 5-10 min to drain out. The only thing it had going for it is the locatoin. It turned out to be the worst stay we had on a 5000 mile trip.

I am a frequent traveler and this is one of the most poorly managed motels in which I have ever stayed.I was there in August of this year.The staff had an unfriendlt attitude and acted as though they resented accomodating customer needs.Some Examples: When I checked in I told the front desk staff that I was concerned that the temperature was forecast to be almost freezeing that night and I would like an extra blanket.I was told that they would prefer that I wait until it actually got cold that night-- as they liked to keep blankets on hand at the desk!I was only given a blanket after incisting. The evening manager remarked" Well you do have a credit card on file." An insulting comment,suggesting they were mostly concerned about possible theft. I also called the front desk in the late evening to complain about a strong chemical smell in my room .I had tried to air the room out to no avail for several hours.I was told I would have to wait until morning to get another room. At sunrise I went to the front desk and complained that I had been unable to sleep all night due to this bad smell.I was told that they would, finally, move me to a comparable room.I went to the new room , only to discover that it was in a basement and had no view. When I complained that this was in way equal to the nice view of a hillside I had from the room I was in, I was told that this was the best they could do(I was told by maids that there were several nicer rooms available). I told them of my great displeasure with their poor service, including the fact that the key did not work to the door of one of the two basement apartments I was offered.Their response was to suggest that I should stay elsewhere if I did not like what they had to offer.I packed up and left .After frantically calling around I ended up staying at the Jenny Lake Lodge in Grand Teton National Park.This was a more scenic and customer friendly spot by far and at about the same price.

Hair all over the bathtub. Carpet dirty. Can hear neighbors talking and their alarms going off in the morning. Floors squeaked.