Hotel Morgantown and Conference Center, Morgantown

no working air condition, tv that didnt work alarm cloks didnt work, mold all around, pottys didnt flush right, movies rented ddnt work. the only section of the hotel that was half way nice was the front desk.

I booked a king suite($374.00 for two nights) via priceline almost a month in advance. Upon arrival I was told they were overbooked and all they had available were smoking double bed rooms. Now, priceline showed hotels in Morgantown which were booked and this was not one of them, so I booked it. The lady working the desk was not very nice and asked me if I wanted to go somewhere else, knowing I wouldn't find a room at 11:30pm, Friday, on a game weekend. I stated that I booked almost a month in advance, was very disappointed and would like the room I booked. She responded in a condescending tone, "Well, what do want me to do?" At that point I settled for the smoking room. They said it's been renovated on the website. The first thing I noticed upon entering my room was the renovations must have been completed in the 70's, as the ceiling finish was peeling off and the entire room itself was a flashback to the 70's/80's. I took a DVD player to watch a movie or two, but the TV was so old it had no RCA jacks. Furthermore the picture was so fuzzy, it was hard to watch the TV anyway. The hair dryer did not work, there was an iron, but no ironing board. The bed sheets and curtains were dirty - pillows smelled. The bathroom had not been updated since the hotel was built, I'm sure of. The shower curtain was dirty and there were two half used rolls of toilet paper-one sitting on the back of the toilet. There was little to no pressure in the shower. There was a table in the room, but no chairs. It was nearly impossible to get any sleep as we could hear everything going on outside our door, from people walking/partying/etc. to cars passing by, doors slamming, etc. The vending room, which is in another building, consists of an ice machine, only. Upon checking out, I informed the manager of my displeasure of having to settle with the smoking room. He stated(very snooty attitude) that he had a conversation with priceline about this and they continued to overbook. I informed him there were many hotels online that priceline DID show as being booked and this particular hotel was not one of them. At that point he threw his right arm up in the air and said, "I'm not arguing." I asked him another question concerning what I would be billed, and he told me, "Have a nice day, sir" then proceeded to ignore me. At that point, another woman working the desk proceeded to help me, answered my questions concerning what I would be billed(she was very nice) and I left. I will say this hotel does have a very good breakfast, however I would recommend sleeping in your car and going to Ihop for breakfast, before staying here. Edit(11/16) I recieved a reciept upon leaving for 283.92 and the girl at the front desk verified that is what I would be billed. A week and a half later, I have yet to see the refund from Priceline. Priceline then informed me that, according to the hotel, the room I got($283) was more expensive than the room I booked($374).....even though I have a reciept stating I should be billed $283. Needless to say I've filed a complaint with the Better Business Bureau(BBB). If you choose this place, good luck.

housekeeping there were 3 ladies and they were very hardworking. I did not dislike anything room was immaculant staff was homelike made you feel at home very pleased. So don't believe everything you read,

I would never go back. Room needed painting VERY BADLY. The web site says newley renivated rooms. A lie. Returned after a football game and tail gating to find our room was never made up (5pm) Very poor breakfast. Oh the shower head could not be adjusted and the wall tile was painted and flacking. No QUALITY at this location.

We booked a room for two nights...we thought. After spending a day shopping and visiting with our daughter, shopping and touring Morgantown, we were ready for a good night's rest before our 4 hr. drive home the following day. However, our room was booked to someone else for the second night because they checked us out without our knowledge. Our belongings were still in the room! Needless to say, we were very upset having to make other arrangements at the last minute. When going to pack up our things & return our room key, the manager had sent a staff memeber to clean the room in preparation for the next reservation! The front desk manager was not even apologetic. We will never stay there again; nor will ever recommend this hotel to anyone!

The heat was shut off, so no heat. The toilet ran, maintenance came once and fixed, flushed it once, and it started running again the next day, maintenance never came back when called. Mold in shower. TV buzzed. Outdated.

the place was really clean in the c building since they got new housekeepers. i hope she enjoyed the tip. i will be spending all my time in morgantown at the quality inn and suite.

Looks like the new GM Kevin is making the difference at the hotel. I was out in Morgantown with the family and I found this hotel a very decent; since it's location is next to WVU campus. I liked it and will visit it again.

The guest service was great. Nice and clean room with a nice bed.

Perfect balance of cost and quality. Conveniently located to the interstate, the college and the local shopping center. Our room was clean and the beds were very comfortable. It was also a decent size, more than spacious enough for 3 adults and a toddler. I truly enjoyed how well the heater worked as it was 19 degrees outside, and the hotel staff was very friendly and accommodating to our needs. The complimentary breakfast was hot and had plenty of options. I plan on staying at Hotel Morgantown anytime I am in the area.