Comfort Inn Morro Bay, Hampton

The room was clean and had all the appliances we needed. WE booked through Expedia and the rates were half that of a motel we stayed in that was not nice at all

We stayed here for 8 days. The staff was friendly and helpful. The indoor pool was shut down the entire time. There was a pool party on the weekend which put the pool at over capacity and we could not even go out and use it. They left trash in and around the pool. The following morning the pool was filthy. The a/c wasn't working in the "holidome". People roming the halls at all hours.The Restaurant was shut down. I was also told they are condeming the hotel in September. It has great possibilities, but needs new management.

The location was wonderful, and the customer service was very friendly and answered all of my questions, however, it does need better management. We stayed Friday and Saturday night. Saturday the indoor pool was closed. The outside pool was was full of a family reunion or birthday party equipped with a DJ (not playing the music that is suitable for families with small children) and a man cooking on his personal grill. They were not paying quest. They left trash in the pool (empty plates, cans, candy wrappers) and trash all over the pool area. The restaurant is closed down. The gym was out of order. The ice machine was broken. It is more like the hotel for the projects.

I made a reservation online to stay at the hotel. We i actually got there, they lost my reservation (even tho i had the confirmation number and already paid for the room) i waited for over 3 hours for them to find my reservation then i eventually gave up and got my money back and went to another hotel

Great for business travelers. Rooms are spacious and well kept. Restaurant and lounge located in atrium both good and reasonably priced. Houskeeping is second to none. Our company has many options for hotels in the area, but this is by far the best deal in the area. We have just booked again for mid November. Bryan and his desk staff make us feel at home always

First, the good: The check-in staff were pleasant and efficient. Now the rest...The room was in excess of 77 degrees and humid when I checked in-no problem, why cool an unrented room? Except that it was still 77 degrees 5 hours later! Called the desk. Nice maintenance guy came up, verified that the unit was working, but could be cooler, offered to move me. I'm all unpacked, and upon a promise that they could deal with it the next day, said I'd stay in that room. It never got below 73-74 in the three days I stayed there. Item 2: I always search(thoroughly) the room I stay in--habit from my employment and wanting to keep my kids safe when they were smaller. Well...under the bed I found a pink negligee, a pornographic magazine, and several beer cans(!?!); 35 cents in the corner; a pencil, lots of dust. I know the base of the bed is boxed in, but how do you not check this stuff? The rug was excessively stained, but I didn't realize how dirty until the third night there, when I stayed in to catch up on emails, work, etc...I was barefoot, walking around the room for a couple of hours. At one point I sat down, crossed my leg, glanced down at my feet, and saw that they were BLACK from the rug. BLACK! I was positively disgusted. Should have swapped rooms the first night, I guess. Actually, should have swapped motels. I wrote an email to the motel, and after better than a week or so, got a polite email saying that since I was a preferred customer, they would put 5,000 points into my account. I guess I can stay in another Holiday Inn and use the points(?) Since I didn't know I was a preferred customer, and don't care to repeat the experience, they will probably remain unused. I have stayed several times at Holiday Inns in the past and have enjoyed the stays. This was not one of those times, unfortunately. This place needs a thorough cleaning and an extreme makeover.

This hotel is in need of major renovations and does represent the quality one expects from the Holiday Inn brand well at all. The furnishings, chairs and carpet are old, dingy and stained. I would not recommend staying at this hotel until some much needed and long overdue improvements are made.

The had the reservation totally screwed up when we checked in. Even with the confirmation the woman stated she didn't know what to do. That should have been a cue of what was to come. We stayed in Bldg. #2 for 5 nights and we would have done better in a tent. We had no towels the first three days. They did; however, immediately bring us fresh towels when we called them daily. On the second day on top of no towels, our room was not cleaned. Desk staff told me that they only clean every two days they just change the towels daily....yea right! The soaked towels that we had to call to get the night before were still in a pile in our bathroom floor. We even got washclothes for the first time during our stay when we called about this one. The next day we only got one towel. Desk staff said they had 6 housekeeping people quit that day. Our bathroom was never cleaned and we had red mold growing up the bedroom walls. Felt dirtier when I got out of the shower than I did before I got in. Phones rang mysteriously one ring every so often. Two lights burned out...The list could go on and on.....

This was a great hotel for the price. The staff was kind and the room was nice.

I stayed at the holiday inn hampton february 2009 for 2 nights while my home was being painted i live in Hampton VA had not visited this particular hotel in years what i saw when i checked in was horrible the hotel seriously need a complete face lift. i checked into a non smoking room that smelled as though someone had just smoked a cigarette. I had to check the room before i could let my kids in. The room also smelled molded and the room was cluttered with old furniture. My cell phone fell off the dresser i reached down to get it and got a nice big sting on my hand. I first thought that i had stratched it on something until i woke up the next morning with a large patch of bumps on my hand which looked as though they were filled with puss. I was advised by my doctor that i stuck my hand in a nest of bugs possibly bed bugs. my room never got cleaned even after I advised the desk cler. the head of house keeping advised that she only had 2 workers that day.it was after 4pm. I checked out and called corporate who advised they checked the room for bugs and didn't find any and held the line as if i was looking for some type of compensation from them. please don't take your kids to this run down facility this scar has been on my hand for over 2 weeks amagine it on your kids.