Green Oaks Hotel & Conference Ctr, Fort Worth

This hotel operates on either ac or heating. Apparently, these people don't check the weather. During the week I stayed there, it was 80 every day and didn't get below 60 at night. However, they decieded to use the heating system. I baked in there every night, and couldn't even stand to be in my room during the day. I was forced to take cold showers and use the cold setting on my blow dryer. The front desk informed me that other people had complained-- but the hotel still refused to turn on the ac!! Oh, and the cable went out. I heard this place is being torn down. But, that doesn't give these people the right to make their remaining guests suffer!!!!

The Green Oaks apparently has no clue what air conditioning means. My room had tepid air blowing from the vents. I called the front desk to report the problem and the young man who answered the phone was very polite and said he'd look into it. 45 mins later it was still hot in the room. The next person to answer the phone at the desk was eating her meal as she rudely informed me that the a/c *was* working. The third person was defensive & snarky. It reached 80F in my room overnight. One of the worst hotel experiences I've ever had.

The hotel concierge was very accommodating and helpful considering that Travelocity never sent them our reservation and we didn't have a room reserved when we arrived as we should have. They gave us their last room and treated us very well. The outside is outdated and the pool wasn't in working condition (not pool season-May 1), but the room was clean, safe and secure and easy to locate from DFW airport. The rates were excellent and we would definitely stay here again!

it was beautifeul, i have never been some where like this hotel. It made my family fell wonderfull. especally the wonderfull service.

spent honeymoon there room was paid in advance 2 weeks but accountant forgot to show on statement, so i had to fork over another $185 for the room since he was on vacation and no one knew where to look. took 3 weeks to get refund

Have used this hotel several times for meetings. etc. and have returned due to the best prices and value overall.Food is great/appreciate the improvements/no staff tries harder!Our group had a few problems early on, but due to the effort made by mgmt/Debbie,& the redo in progress they have voted to rebook again!"It feels like a sm. country club"the way it is laid out-pools/tennis courts etc.Meetings went especially well and the location is good for drive-ins,w/free parking!Security was a big plus too!

Directly in front of one the busiest traffic locations in all of Texas. The interstate, frontage roads, on-ramps, off ramps, mall access, major crossroad and spur road to one of the largest military airplane plants and joint military bases in the US leads to continuous noise pollution.... 24/7. It is also under the short final approach path for landing fighter, cargo and transport planes flying into the military base. Earplugs required for sleeping.