Harassed by guards, treated like children - AVOID
Please read this. Due to new management (I'm told), Bahia Mar has implemented new security procedures that are utterly ridiculous. Everyone must wear a wrist band AT ALL TIMES to get into your room. We were unaware of this militant security force when we drove across the state on vacation - so we had one extra car and two extra people for our room. There were ABSOLUTELY NO EXCEPTIONS - as far as they cared, two people had to give up and go home. 10 people were expected to arrive in two cars (including a truck and a Camaro - yeah right).
We spoke with management to see if there was any way we could pay a fee or something to get our other two people in, but they would have none of it. Fire code risk, they said. (As if there was a fire, and our hotel with 2 exits and 3 balconies would not be enough to accomodate two extra people). Eventually, two of our own had to pay $480 to stay 3 nights at a different hotel across the road.
But the spectacular service didn't stop there - we were harassed by security guards multiple times, telling us "if we see your friend (one of the ones who went elsewhere), we're evicting you," and when someone asked to move their car to the other entrance, a guard radioed in "he's with that guy who was giving you trouble earlier." That "guy" even showed them his $480 receipt, but they didn't care. NO LAWS WERE BROKEN BY US, but for the rest of the day, we had at least one guard watching us while we were at the beach. Sometimes two. After multiple efforts to make peace, the guards agreed to leave us alone.
Honestly, I'm surprised they didn't exercise their right to search our room. But because of this ridiculous system, we hardly got to spend time with 1/6 of our vacation group.
Bahia Mar won't be getting our business again, that's for sure.