Quality Inn Downtown, Clarksville

The former is now Westgate Inn & Suites. It is an exceptional value, completely renovated, clean & the staff is as friendly as you will find. The rooms have flat screens, granite counters and the heated pool is awesome for the kids. Very nice.

The hotel is under new management. Very helpfull staff. They are completely remodeling the hotel, lobby, pool and bar. The owner bought every room in the place 2 pizzas and had Papa Johns delivery it the night I stayed as a thank you for our patronage. I can't wait to see it when I come back in a few months and it is done! It is right downtown near all the restraunts and the college campus so the location was ideal for me.

My son got married and arranged for family to stay here. He was lied to by the workers there when making reservations, there were cockroaches in the rooms, the entire room was disgusting, they served spoiled food in their continental breakfast, room service changed the code on our room, so when we tried to get back into the room we were locked out of our own room, there were homeless people sleeping on couches around the indoor pool. Very dingy place, dont stay here, not worth the rate.This place needs to be inspected by the health department, and needs to be torn down. (I find it strange they dont print reviews that tell about the cockroaches in the rooms. This is my second attempt of posting a review.)

This is a dump,needs to be closed down..Maybe just have the health dept.look at it and that just might be the case.Very dirty place.carpet,beds,ceilings leak.just runned down looking the last time i stayed there with my children ,couldnt evern allow the kids to get in the pool or the hot tub.There was alot of men drinking in and out of the pool and hot tub.maybe guys htat lived in that motel or what ever they were doin.they was there the whole week.The rates vary on who is working the desk that night.Its just a run down motel giving quality inn a bad name cause i have stayed at others with work and nver seen anything like this...THis is not a place for family maybe a one night stand kinda place.

I read the reviews before I booked the room. Thought ok, some good, some bad so it is probably ok but not great. Chose it specifically because of the indoor pool and the price. Should have turned around when I pulled in the parking lot but had already booked the room so decided to go for it. Had asked for a non smoking room. Was given a smoking room - a foul and disgusting room. It was soooo dirty. I can live with "out of style" and not updated but this was filthy. The carpet, drapes, and bathroom were nasty. My white socks were black within minutes of walking on the carpet. There was food stains and crude on the box spring. The bathroom has black stuff growing in the corners. Words cannot express how dirty this room was. So we decied to go swimming. The heated indoor pool is anything but heated. I specifically wanted my son to be able to swim but it was way way way too cold. The next day I went down for the continental breakfast. I guess it would be ok, as far a continental breakfasts go, if the lobby and eating area weren't so dirty. They don't offer much but that isn't really even the issue. Who wants to eat in the middle of filth. Lastly, you can hear everything in the rooms. I could hear the people next door, the people in the parking lot, the traffic, the people walking to there rooms, leaving the bar. I guess they can't help who walks through there lot but you can expect some shady characters. Oh and P.S.... They act like you are going to steal the towels when you ask for extra. We were given two and had three in the room. Who would of thought we would need more towels, DUH! When I asked for them I felt like they were put out by my request and acted like I was going to take them or something. One good thing - shower had great water pressure! DO NOT STAY HERE!!!

This hotel is dingy, dirty, and in terrible condition. I returned to my room at the end of the day to find my door open (nothing was gone), but the Manager never contacted me or did anything to even apologize for the horrible breach of my personal security. The continental breakfast was lousy, the tables were dirty, and it was more expensive than any of the nearby hotels. This place is a dump and should be torn down.

My husband and I decided to stay at the Quality Inn Downtown for our honeymoon and also my maid of honor stayed there as well.I looked on the Internet and saw everywhere this room rate was around 120.00 yet when I called I was told 145.00 and when I paid it was 170.00 for one night.Mind you I did get the hot tub room I can ensure you I was overcharged for this room.This room wasn't worth a penny over a 100.00 a night. I will list all the faults I found:carpet was dirty and old,bed was the most uncomfortable bed I've ever been on.(room 148)We both woke up with major backaches this morning.Even after paying as much as I did I was told I still had to pay a 20 dollar phone deposit.And the free Internet they say they have,well they don't. Our laptop has never had a problem getting Internet anywhere and we did not have a signal there.We were told we would have to pay a 100.00 dollar deposit to get the bridge to make the Internet work.That wasn't worth it to me.The provided breakfast was only dry cereal and oatmeal and waffles you have to make and stale bagels and bread.Cheap coffee and juice and the coffee was way to strong. The pool that is inside and is suppose to be heated was not heated.Yes it was a little warmer then a normal unheated pool but far from being considered a heated pool. The hot tub that is located by the pool that my new husband and I were going to use didn't even have water in it.They had a water hose hooked up and was filling(it looked dirty as well) it back up.Of course that was right before the pool and hot tub hours were about to end.At 10.00 pm.The cable in the rooms were awful. They did not have decent channels to watch.The offered us only one little ashtray in our whole room.Mind you this is a two room, room.The sheets on our bed were to small for our bed size.I ended up sleeping with the sheet and my husband ended up getting the blanket thats very thin. Now my maid of honor complaints were that she stayed there for three days and housekeeping never came once to clean the room or make their bed or anything.The did not have one single ashtray(this was a smoking room) in her room nor did they bring one after they called and ask the front desk for one. When she called house keeping to come clean the room because they haven't done so since she started staying there they came a total of once and all the maid did was take out the trash and leave some towels.They never put fresh sheets on her bed or anything else for that matter. And before she even reserved this room she asked for a room by the pool and was told there wasn't any.Yet the whole time she stayed there there were empty rooms all around the pool area.We both we're very disappointed with our rooms and service. The only thing nice about my husband and I room was the hot tub.And I mean the only nice thing.I feel I was ripped off!! And I told the lady that at the front desk.Now we will have to have a makeup honeymoon at a different hotel and this time will check out the room in advance,and rates. I do not recommend any newly married couples or anyone for that matter staying there.I also feel sorry for all our soldiers that have to stay there but they have no choice for the Army sends them there.But now I know why.It's a run down,over priced,ran by foreign people.Just plain nasty not a place for anyone more so children. Don't waste your time or money.And if you have kids beware the maintence guy who works there will kick your kid out of the pool for being to loud or for whatever reason he sees fit he will ban your child from the pool area. That happened while we were swimming a boy was playing with other kids in the pool and got a little loud and this black guy who works there came up and told him to get out hes banned real loud and rude to this child.

This was a very nice hotel, the serivce was very nice they even pick up my luggage for me. They will be seeing me again soon.

it was suppose to be a non smoking room...very smoky...very poor upkeep....showerhead was filthy...room was small and overpriced....room temp was cold then hot all night....hotel clerk was rude when we were checking in....

was told that the Army was putting us up in a hotel becuse there was nothing available on post. I was surprised when I arrived at this place, I was expecting the worst, but instead got a decent, clean room. The laundry service is lacking(1 waser and dryer;$1.00 wash, $.75 to dry) and it's not really close to anything, except Hooters and Kickers, but it's a nice place especially since it's free.