Good service in a bad situation
By A Yahoo! Contributor, 12/14/09
My husband and I were touring the Black Hills this fall and were involved in a car accident near Custer, SD. My husband was hospitalized and our car was badly damaged. At the hospital I asked about a hotel nearby and they recommended the Best Western. They said they provided rides to and from the hospital and had a special rate for people doing business at the hospital. They came and picked me up and I stayed for 7 nights.
The hotel was only blocks from the hospital and the staff was always friendly and willing to give me rides (some days I went back and forth 3 times). The room was clean and quiet. Since I didn't have a car, it was nice that there was a restaurant across the parking lot. I can't remember what the name was, but I would highly recommend it. My husband was discharged but we had to wait another two days for the car.
In the end it wasn't the best situation, but the hotel was nice and the service was great. I would stay again.