Dirty room, torn and stained bedding
By A Yahoo! Contributor, 9/13/06
I used to like this hotel since the location was very convenient for work.
The floor between the beside table and the bed was dirty (large chunks of debris and an orange pit). The bedding was old - the two blankets I used had holes in them and the bedspread had an old but very visible bloodstain.
When I turned on the heat, a burning, unpleasant smell came out of the heating vent.
The front desk clerk was not helpful, and rather than taking note of the problems, stated that I was at fault for not requesting another room, although I didn't notice dirt and torn bedding until I went to bed - no offer of any kind of compensation. While I was checking out, another customer also checking out complained that his door wouldn't shut and got no response and no indication that this would be remedied.
The check out experience overall was also poor - the computer was down and the front desk clerk promised to fax the bill that day. I received nothing by noon the next day and had to phone twice to request the bill - the first person hung up before I could relay my fax number.
Not staying again.