Ramada Hotel Zanesville Ohio, Zanesville

Well at first didnt seem so bad when I made reservations Ricky was very nice and when we got there the nite girl was also nice but as the time went on some of the staff just didn't care or they wanted me out of their hair,they put us on the 2sd floor which was fine they said it would be near the elavator well it was all the way at the other end said it wasn't that far from the pool (lies) explained my husband could not walk that far when we called them said no problem well the housekeeping need to learn how to clean rooms when I complained said it would be taken care of YEA right the box spring still had ashes on it like someone just dumped a ash tray went to make coffee Sat morning and the coffee pot was dirty it had not been dumped and fuzzy stuff and mold was growing on it ice bucket was filfthy floor not moped told front dest it had better be cleaned by the time we came back (NOT) our coffeewas still in it I had talked to house keeping made up that they had only 2 people who knew what they were doing and things would be taken care of (NOT.... AGAIN) they did give us a roll away for our grandson but no blankets to keep him warm til Sat nite, when asked Friday for more blankets was told had none but there were not alot of people there at all housekeeping told us that,when complained Sat nite Ricky told manager things still did not get done right was to get done but guess what didnt .......... the 6am guy was mean to me ask about my rewards said you don't get them all because I had AAA well that is bull since when don't you get rewards cause you use AAA he was VERY RUDE both mornings so not sure if we will go back and we come here alot to Zanesville...... Pool was nice and warm only good thing and needed warm pool Really liked Ricky that may be the only reason I go back so we will see

From the reviews, this place sounds so bad that I'd want to go there to see for myself! How can there be such good experiences along side such bad ones? Hmmm, makes me question if something fishy is going on here.

this was a very nasty place look like it had black mold in the rooms.The rooms smell real bad and the blankets had holes in them just let everybody know we had 4 rooms there and all of them was the same. if you leave something you will not get it back. i will stay in my car before i stay in this hotel!

We were in the midst of a move from home to home and had a three week wait to get into our new home, we needed somewhere close to kids school so we chose the Ramada we were treated wonderfully they changed our rooms so we could have a closer room to pool and refridgerator the older couple who cleans alays left a smile on my face everyday with their kind words and smiles Im not sure of all the names but I know their faces they made our family comfortabel and like we had a home our room was always cleaned andany problems we had were quickly fixed no complaints here when I need a time away from home again I will go there

New staff and management. was very cleaned up and everything was just great.

This was the worst place. When we first arrived we were sent to the old part there was plywood blocking one entrance. There was no ice on that side at all you had to walk to the main building but they did bring us over a bucket. The wireless internet did not work from the old building either. We complained several times and were finally they moved us to a better room in the main building where the internet did work. Then after all of that and the room really wasn't the greatest, at 2:30 in the morning the hotel staff gave a key to another guest that was for our room. So at 2:30 this morning our door started opening. I had to jump up and slam it back close because I didn't know what was going on. We immediately called the front desk, which took forever for someone to answer and he sure was sorry.(How did he know what happened already?) Yeah right, didn't interrupt his nights sleep. I proceeded to march up to the front desk to make a complaint when arriving there was no one there again so I waited. After about 5 - 10 minutes he arrived with 2 girls. I am pretty certain now that the person trying to get into our room was the hotel staff and 2 girls. There was no way for a customer to get back up front and tell him what had happened before we made that phone call and he had already known what happened. You also can't distinguish the staff from the guests. There are no uniform dress codes. Very very unprofessional. If there was another motel with rooms available we would be out of here but there's not, I called. I am just down right pissed off and will be getting a corporate office phone # for this place to complain. I did demand that night of our room for free and I'll know today if that has been granted by the manager. If you can find somewhere else to stay book it. This was by far the worst experience I have ever had and I will be complaining again before I leave for the day. I am very concerned about my posessions in the room since I will be gone all day and I guess they just had out keys randomly. Very Very Very Angry and all will know it when I leave.

liked the pool area but so many parties that we couldnt enjoy it. The Lounge closed at 9 something,I was very disapointed.The room was clean and comfortable. ordered a pizza from the hotel restaurant was burnt,was sick half the night from it. would go back had a coupon for $50.00 not bad for the money

This place was filty, one of the worst I have ever been! the pool was yellowish and looked very peed in. It was just gross, we checked out and left

When we arrived at the hotel I had mixed feeling about it because it was old looking. However, the rooms were neat and clean. The hotel has a really nice large pool and game area which the kids loved. It had a restaurant on site which was OK. The continental breakfast was very weak. I guess they wanted you to buy the food from the restaurant. We would stay there again.

The room was nice, the beds comfortable, and the pool area relaxing - but the best part of this hotel is it`s food! It was great! We never felt the desire to dine outside of the hotel. The dining room service was wonderful, and the room service quick and hot. My only complaint is that the washing machine was awful and stained all our clothing in a whites only load. I`m not sure what happened, but be careful.