Superlodge, Kingston

I have been staying there for years before the new owners,I have put up with No Heat,uncomfortable beds and very poor conditions. For years I received a Hunters special rate ($20 less) I was able to check in at 9 AM and leave after changing to go hunting. I was also allowed a late check out 2-3 PM. The New Owners no longer offer a Hunters Rate, check in before 1 PM costs $20 more and check out time is 11 AM otherwise there is another charge for an addied day. When you want to speak to the owner the person at the front desk (his son) says these are the rules and will not make any adjustments or refunds. I guess I'm no longer a Valued customer !

I'm stunned by all the bad reviews. This hotel doesn't deserve them. I got there late just for a place to sleep for the night. Within minutes (on a holiday no less), I got a nice place to sleep for a better rate than other places. Even though the hotel is old, it has a very cool old-style atmosphere. It's like going back in time. The hotel does appear like it hasn't been renovated in a while, but the room and bathroom were clean. In the morning, I was curious about Woodstock since that's what I saw on the highway exit sign. The guy explained about how the official Woodstock was about an hour away from there and gave me directions to get there and also told me what else is in the area. Excellent customer service! There's also a nice diner next door, which gave a discount for anyone who stayed at the hotel. When I drive through the area next time, I will stay here again.

My sister and I came across Superlodge after a family day in Woodstock. We found it to be clean, quiet, and services good. We took a room way in the back so we wouldn't hear traffic noise. We ate dinner and breakfast at a place next door to it and both meals were excellant. Will be staying there again in May when I again visit Woodstock. Would recommend Superlodge to everyone who just wants a clean, quiet place to spend a night, or a few nights. gerry hoyt

My wife & I froze in the room, even with (absolutely filthy) blankets from both beds. The "heater" made noise but nothing (I mean nothing) came from it but noise. The sheets had several burn holes in them. They were threadbare. I could go on but they don't deserve any more of my time. In short, it was my worst hotel/motel experience....ever! To complain was to waste your breath, listen to a well-rehearsed answer as the "lady in charge" ignored us with downcast, indiffernt eyes. Any positive reviews written here are certianly written by their own staff/ relatives.

regadless of what other say i have stayed there several times customer service was good if i need some thing the girl who worked there help to to change room do to a slight problem with my tv with no problem and the deal is great

Do not stay at this unprofessional hellhole! My husband, my 4 yr old son, and I vacationed in the Kingston area and chose this hotel because of its indoor pool. We paid for two nights, because on the second day my husband went skiing on a mountain about an hour's drive away, and my son and I were left to swim in the pool for the day. This would have been a great plan except when my son and I changed into our suits and headed for the pool, it was closed, with no sign or anything else. I headed to the front desk and it turned out that the lifeguard had not shown up and the pool was closed for the day. What kind of hotel does not have a back-up lifeguard?? Since my husband had taken the car to the mountain, and the pool was closed, there was nothing for my son and I to do for the day. So I asked for my money back for the second night, which we had not yet stayed for, and for a discount on the previous night. I was given my money back for the second night and was told that they would not give me a discount for the previous night. Then I explained that although I was checking out, I had no place to go until 6pm when my husband came back from the mountain, and I asked if I could stay in the hotel room. The manager refused, so I told her I would be waiting in the lobby, because it was 15 degrees outside. Again the manager refused, and became very agitated and told me if I did not leave the property by noon she would call the cops on me. With no place to go, with a 4 yr old son, and with 4 bags of luggage, I decided to wait in my room. I called a few people on my cell, because I could not get in contact with my husband. Then my cell phone began to die, so I gave several people the hotel number and my room number. My brother called the front desk of the hotel and they connected him to my room and LISTENED IN ON MY CALL! Talk about INVASION OF PRIVACY! When I heard the baby in the background, (a baby that I later saw at the front desk) and asked my brother if he had a child in his home, the front desk hung up. At around 12 the phone rang in my room and it was the manager asking me to leave. Again I told her I had no place to go and asked her if I could stay in the lobby. Again she told me no, and that if I didn't leave she would call the cops. Now, with no place to go, and no way of getting in contact with my husband, I decided to wait for the cops. Around 12:30 my brother called again, but the front desk would not put him through. Now if these people really wanted me to leave, don't you think they would have put my calls through so I could try and arrange for someone to pick me up? No, the management at that hotel are nothing but a bunch of animals, and I was treated like I was an animal. At 1pm the front desk calls and tells me I have to leave, again I tell them that I have no place to go. Finally they agree to let me sit in the lobby with all of my bags, and my son, for the remainder of the time with no TV. This would not have been a big deal if it was just me, but I have a 4 yr old boy. There was absolutely nothing for him to do. Finally my husband called around 130 and arranged for us to stay at another hotel and for transportation. I was ecstatic to be leaving this awful hotel and its employees who brought me to tears on several occasions. I would not wish this experience on my worst enemy. This experience caused much stress, as I did not wish for confrontation with the police in front of my 4 yr old. I cannot emphasize enough the rudeness and inconsiderateness of the hotel staff, especially the manager.

Do not stay at this unprofessional hotel! My husband, my 4 yr old son, and I vacationed in the Kingston area and chose this hotel because of its indoor pool. We paid for two nights, because on the second day my husband went skiing on a mountain about an hour's drive away, and my son and I were left to swim in the pool for the day. This would have been a great plan except when my son and I changed into our suits and headed for the pool, it was closed, with no sign or anything else. I headed to the front desk and it turned out that the lifeguard had not shown up and the pool was closed for the day. What kind of hotel does not have a back-up lifeguard?? Since my husband had taken the car to the mountain, and the pool was closed, there was nothing for my son and I to do for the day. So I asked for my money back for the second night, which we had not yet stayed for, and for a discount on the previous night. I was given my money back for the second night and was told that they would not give me a discount for the previous night. Then I explained that although I was checking out, I had no place to go until 6pm when my husband came back from the mountain, and I asked if I could stay in the hotel room. The manager refused, so I told her I would be waiting in the lobby, because it was 15 degrees outside. Again the manager refused, and became very agitated and told me if I did not leave the property by noon she would call the cops on me. With no place to go, with a 4 yr old son, and with 4 bags of luggage, I decided to wait in my room. I called a few people on my cell, because I could not get in contact with my husband. Then my cell phone began to die, so I gave several people the hotel number and my room number. My brother called the front desk of the hotel and they connected him to my room and LISTENED IN ON MY CALL! Talk about INVASION OF PRIVACY! When I heard the baby in the background, (a baby that I later saw at the front desk) and asked my brother if he had a child in his home, the front desk hung up. At around 12 the phone rang in my room and it was the manager asking me to leave. Again I told her I had no place to go and asked her if I could stay in the lobby. Again she told me no, and that if I didn't leave she would call the cops. Now, with no place to go, and no way of getting in contact with my husband, I decided to wait for the cops. Around 12:30 my brother called again, but the front desk would not put him through. Now if these people really wanted me to leave, don't you think they would have put my calls through so I could try and arrange for someone to pick me up? No, the management at that hotel are nothing but a bunch of animals, and I was treated like I was an animal. At 1pm the front desk calls and tells me I have to leave, again I tell them that I have no place to go. Finally they agree to let me sit in the lobby with all of my bags, and my son, for the remainder of the time with no TV. This would not have been a big deal if it was just me, but I have a 4 yr old boy. There was absolutely nothing for him to do. Finally my husband called around 130 and arranged for us to stay at another hotel and for transportation. I was ecstatic to be leaving this awful hotel and its employees who brought me to tears on several occasions. I would not wish this experience on my worst enemy. This experience caused much stress, as I did not wish for confrontation with the police in front of my 4 yr old. I cannot emphasize enough the rudeness and inconsiderateness of the hotel staff, especially the manager.

I was on vacation skiing with my husband and my four year old son. My husband went up to the mountain on Sat. to ski. I was going to take my son in the pool for the day when the hotel told me it was closed because of no life guard. What is a four year old boy to do ON A SATURDAY with no swimming pool? And I demanded that I be given a refund of some sort when I was given back my money for Saturday night, they told me I needed to be out of the hotel by noon Sat. I informed them that my husband has the car and I have a four year old sond and six pieces of luggage. I asked to stay in the lobby until about 5 pm when my husband was to return. I was mortified to find out that they hotel clerk said "If you arent out of my lobby by noon, im calling the police". It ruined my vacation and it is the worst experience I ever had. Im so broken.

This place is a great bargain. While not luxurious, the rooms are clean, spacious, and comfortable. There is a writing desk and a small refrigerator in each room. The staff is courteous. I always stay here on my visits to Kingston. The rates are very reasonable. Why pay $50 more at the Holiday Inn?