After Six Years Staying There, Really Disappointed this time
By A Yahoo! Contributor, 8/29/06
My wife and I are retired. My wife grows peppers so Las Cruces for the Pepper info Hatch, College, etc is one of the reasons why stayed there. But this time we were really disappointed. Here's what happened. We always make our res. way before hand. We always the same room because of my wife's back condition. We called a week before to confirm, verified. We got a different room for a day. Housekeeping was late in the afternoon 2:00+. We had to leave and come back just to kill time someplace then hope we stayed away long enough for housekeeping to finish eventhough we left at 9:30 am with tag on the door knob for service. When we got there we asked for a wireless modem and they gave us the only one left which was in bad shape so we had to buy one for $50 but still the connection was spotty although my wife could connect in there lobby where the wireless capabilities worked fine. The bathtub was clogged - calf deep - the whole time we were there - 5 days. Housekeeping said they turned in numerous workorders and nothing was ever done. Our room was infested with mosquitoes - wife alone received over 70 bites. Last and the worst, was "Eddie's", the resturant connected to thier motel. Don't go there. We went in at 5:05PM (they open at 5)ordered Salmon for my wife, steak for me. 5:35 the waitor comes back to tell us they don't have any salmon. (We are just about the only patrons there). My wife gives him an alternative one "he says he's really pushing we'll have our dinner in 5 minutes. Around 15-20 min. later still nothing. I finally got, the manager told her that we'll pay for the half drunk glass of wine and salad (from a basic salad bar). We paid them around ten dollars for that. I must say the pool and the spa were nice and clean and the temps. It could be a nice place if customer service was improved but stay away from Eddie's. Don't waste your $16.00 if you think your going get get an upscale meal