Wonderful experience!
We went to NYC for the Thanksgiving Holiday and to see a relative perform at a NY theater the night before. Because we booked the trip at the last minute, and were visiting during a busy holiday for NYC, we had a hard time finding any hotels with rooms available that were within a reasonable price. Because of the location and price of this hotel, we had very low expectations and were prepared for the worst. We were pleasantly surprised when we arrived and found a beautiful hotel with clean rooms and great service. I have done much traveling and have stayed at many exceptional hotels. I would rate this one up with the best of those. It was very attractive, our room was very nice and clean. We ate one meal at the hotel restaurant and found it to be good, with a great atmosphere and friendly service. We did have a problem with the toilet in our room when we arrived......we called the front desk and within 5 minutes someone came and fixed it. On another occasion we needed more towels. Again, we phoned the front desk and within minutes, our towels were delivered. In addition, the complimentary shuttle was great, and it took us directly to the train station at the airport. Everything was very convenient. I had also read some reviews about people having a hard time finding the hotel. We printed directions from Yahoo, and had absolutely no problem finding this location. I can't give this hotel enough praise, and we will definitely be back next time we visit NYC!