Worst Vegas Experience ever!!!
My girlfriend was a long time patron of the Golden Nugget, and saved up for our first 3-day/2-night romantic vacation in Vegas. We went to the Chart House in the hotel for a fancy dinner our first night, and decided to go back to our room in the Carson Tower, because we had quite a few to drink all day. That night between the hours of midnight to 4am while we were asleep in bed, someone came into our room and robbed us. They stole the cash from my wallet, slot machine stubs, and her brand new Mac Book Pro on financing for 12 months. She only had it for 1 month so far. The front door was left ajar as we went to open it.
When we realized what had happened, we immediately went to the front desk to request another room as a security guard came to take our statement while packing our bags. We then went to the Las Vegas Metro Police station to report the stolen laptop with the serial number. My girlfriend was a wreck, and couldn’t stop crying. We felt violated as to someone bold enough to come into our rooms while we were sleeping. We suspected that it could have been someone on that same floor and hallway, being that it was close to the end of the hallway and exit stairwell at the end. We figured on each end of the hallway are dome security cameras, and they can check the footage between those hours.
The hotel and the police department disregarded us, as we kept complaining to check the security tapes. We asked to directly talk to the manager, and they would send a security guard (older man in his 70’s) who is oblivious to the event. We stayed for an extra day to try to connect to anyone who can help at the hotel. They could only give us a $20 discount for the extra day. My girlfriend is still traumatized by the events, and I am frustrated that the Golden Nugget just didn’t care to react. Our whole trip was ruined, as we felt paranoid staying in our room. We will never go back to the Golden Nugget again, and presume that the hotel security cameras are fakes. They kept on giving us the run-around, because they probably don’t have the footage to make a case.