Billings Hotel Convention Center, Billings

My sister and I stayed in this hotel on the night of August 9, 2009. We arrived very late, with an exhausted 5 year old and 3 year old. We had reserved our room through Priceline. When I checked in, I asked if our room had 2 beds, since we had the kids, and this was met with a sigh, and I was told, "No, it's a queen room." This was changed for us, but we were then sent around to the back of the building. It seemed none of the lights in the parking lot were working, as it was very dark, which is not very comforting for 2 women traveling alone with 2 small children. When we entered our room, we pulled back the bedspread to find fairly fresh-appearing blood stains on the underside of the bedspread. We were too tired at this point to attempt to change rooms. We also heard noise from outside and the surrounding rooms. We did not use the shower facilities, as our previous discoveries left us rather discouraged about the cleanliness of the rest of the room. I sent this review directly to the hotel's email address provided on the website and have yet to get a response.

Very big and comfortable room. None of the negative reviews are even remotely accurate - this is a nice hotel and the staff is friendly and helpful. We got a great rate and a great stay.

horrible staff beds were broken and bathrooms stink

my wife and i attended a christmas party put on by her employer this past weekend. An inncident occured after my wife left her cell phone on the table where we had sat. after realizing this we turned around to head back. once we arrived (aprox. 5 min after leaving) we were told that the table had been cleared and no cell phone had been found. my wife left all our info at the front desk incase it was found. upon getting home my wife decided to call and check on the situation, and also wanted to make sure a manager or suppervisor was notified as to what happened. the front desk girl semmed put out that my wife wanted to talk with a manager. after a short arguement the girl said "hold on a f-ing minute" the manager that my wife spoke to was very helpful and said she was aware of the situation. my wife told the manager that ther was a fifty dollar reward if anyone found it. we received a phone call about two min. latter. the phone had been found. we then drove back to the hotel to pick it up. my wife walked in to get the phone. the girl at the front desk was holding the phone in her hand so as my wife could retrive it the girl then proceded to try and tell my wife that she had not cursed at her and she didnt appreciate my wife telling the manager she had. the whole time holding the phone up so my wife could see it, but not giving her the phone until she spoke her mind. today i decided to call the owner of this hotel and explain what had happened. the owner basicly told me i was a liar and that this just hadnt happened because he already had the story from several other employees and according to him he was taking their word over ours. (sounds like one employee standing up for another so they wouldnt get in any trouble) also i belive if i had not offered a reward i would have never seen the phone again. i question the character of this hotels employees as well as the owner (Ron Spence) i will never and i do mean never ever step into this hotel for any resson. as for the appearence it resembles a hotel, however the customer service reminded me of a second rate motel. i would discourage all not to use this establishment.

we stayed at this hotel for 4 nights while my daughter had surgery. Was not worth the money at all, the room was dirty and the beds where hard, most of the staff was nice but a couple of them were very rude, when we requested a second crib for my 2 daughters she said they only had 2 in the hotel so we couldnt have more than one, a maid overheard her say this and brought the crib anyway.the kids did have fun on the water slides at least and they have a nice grass area the kids could play on. overall this motel is so not worth is though.

Our stay at the Billings Hotel was good. The lobby area is nice. Checking in and out was quick and the staff was friendly. Our room was clean. We had a drink in the bar. Good service. Good drinks. But was very smokey smelling so we didnt stay for more than one. My only suggestions to the hotel would be to get different beds/bedding; from softer more comfortable mattresses, better pillows, and new/thicker/softer sheets.

We stayed at the Billings Hotel while in Billings for our sons tournament. We received a discounted rate that was arranged by the school which was nice. The girl that checked us in was effecient but not very friendly. Our room was clean. The only problem was that we were on the second floor and there are no elevators. We ate dinner in the restaurant and the food was good. The pool was overcrowded with unsupervised kids and these same kids were running the halls all hours of the night. Wish that the hotel could have done more to control this; however, we know this is more of a problem of poor parenting and schools not properly supervising the kids. We will stay again the next time we are in Billings.

Don't go to Billings Hotel. We made reservations to be in town for a martial arts competition in March 2008. We thought it was a good deal until we got there, and realized everything was cheap, dirty, and sick, not "economical" like we hoped. It was so bad we had to switch to another hotel for our second night in Billings (Quality Inn, which I would recommend and go back to next time). Billings Hotel room was dark and cold. Blankets on bed had holes that might have been chewed by either mice, rats, badgers, or the last family that died in the room. We had to manually operate the heater through-out the night. Water slides cost $15.00 for two adults and three young boys. Water slides had brown stains all the way down. What could cause this? Breakfast would have cost us $34.00 (excluding tip) as a family, if we were stupid enough to eat there. I'm told that Montana is too cold for cockroaches, but I suspect the Billings Hotel might prove the exception. Billings Hotel is due for a top-to-bottom delousing!!

We only stayed here because of a discounted offer thru a sporting event. I was excited to hear they had a waterslide, but once we got there I was very disappointed. The pool and slides were DIRTY. We tried to ignore it and have fun for the kids' sake, but I was grossed out, so was my husband. For 3 bucks a person, you'd think it would be kept up a little nicer. The ultimate rip off was the breakfast. Most hotels offer it free, this would've cost us $35 for our family of five. It was buffet style, but pricey. We ended up eating at Burger King instead. Totally 70's interior, other than the furniture, popcorn ceilings, ridiculously long hallways, and a smokey smell. Oh, did I mention the cold shower in the morning? I've stayed at kid's camps that were more comfortable. My husband about fell off the bed cuz it had such a down slope to one side. The heater had no thermostat so I had to get up thru the night to turn it off and on. Very annoying. Rescue your vacation and stay elsewhere!

We stayed here during State Wrestling. The frontdesk was not helpful for anything except checking in. Obviously...they were getting money. There were no locks in the entrances around the back of the hotel. The restaurant was empty and it still took us 1 hour to get food, and the order was messed up. The waterslide was extra charge. We asked for a late checkout, and the front desk told us the most they could give us was 30 min. Even though one of the days we were there our room wasn't cleaned until 3:30 PM! I thought staying in a hotel was supposed to be enjoyable... not here! If you like the location there are a couple hotels next door.