Treasure Bay Casino Resort, Biloxi

Just got back from a long weekend for my wives birthday. The hotel was in a great location to local attractions and directly across from the beach. The food was great (we ate at the buffet 2x and the Den once). Our room was clean and comfortable. The balcony was a nice touch since the weather was nice. We found the staff to be friendly and helpful. Overall a great stay and we will be coming back again.

First of all, I was excited to stay at this hotel seeing that this hotel offers alot of amenites. I liked fact that there was alot of diffent things to do on site as well as it's location by the beach. This hotel needs a lesson in basic ettiquette as well as in customer service. Upon arrival we had the option to park ourselves so we grabbed a bell cart and loaded up. When we get to elevator a young man came up to us and asked us where we got the cart, told us that we couldn't take it and stared at us like we were to unload our luggage and give him the cart right in front of the elevator. We took our luggage up into room with him following us not saying one word. I didn't realize that he was the bell boy until I walked by him in entrance standing at the bell desk glaring at me. After looking the room over we didn't receive a balcony room like we booked, instead we patio to which we had no access. We had a hard time getting towels for the pool since they didn't give us our pool pass. We called the fronted desk for them and she wanted us to wait in line for a pass. Then shop was closed which is where you pick them up. My fiance gets harassed by security because he came through the HOTEL LOBBY with an empty coffee themos telling him that no open containers are allowed in the CASINO. This is just the first hour of our stay. Later in the night, we decided to head to the 2nd floor of the casino to gamble. I didn't spend much time there because the cockail waitress was extremely rude and was storming around the casino. The second time she stomed by me she scoffed at me and threw me a dirty look while I was trying to find a slot machine. I understand that the service industry can stressfull but she oozed hate and distain towards everything and everyone. Needless to say I had enough and spent the rest of my night in my hotel room since it was my only escape from the rude and unfriendly staff. The room was nice and clean even though it wasn't what we wanted. I enjoyed the pool and the bar on the 9th floor. Our server in the Den, Katie, was only person here that was friendly and is only reason that I gave this hotel one star in service instead of zero. The hotel and pool is beautiful, but the the fact that the part casino is among lobby area difficult for hotel guests to enjoy with being policed. This place is more of a casino than a resort. I am extremely dissappointed with this place. I came into this hotel with ready for a fun vaction only to have my experienced ruined by the hostility of the staff. They spent more time telling me what I can't do that than making sure I have an enjoyable stay.

My wife and I and inlaws stayed one night had a great time untill we arrived home shirtless i left behind 5 really nice button down shirts so i called hotel management and filled out a lost claim report well i haven't heard from them since.....i just saying check your room before leaving because once you have left the building like "elvis " did because you will be shirtless as i was . very un happy Johnny

We were not able to stay at Treasure Bay because it was booked, so we stayed at the Isle of Capri....WRONG!!! Wish we could have stayed here...we visited the casino and loved it!! The staff was extremely friendly...from the dealers to the waitresses and we were even introduced to a casino host, Stephanie...who will help us on our stay when we go back to Biloxi!! We were even able to drink a few drinks because the waitress made sure to keep checking on us. The entire atmosphere at this casino was just right!! My husband and I are going back this month...and staying at the TREASURE BAY CASINO this time!! Can't wait!!

Clarence- the bellmen was fantastic! He made my stay very enjoyable. Clarence knowledge about the hotel and the city was very impressive and he went above and beyond his call of duty to assist me.

We Stayed here over a year ago but are planning on going back in February. Loved the casino, hotel room. Great staff...I can't wait to go back....

NOTHING I DID NOT LIKE EXCELLENT CASINO EXCELLENT FOOD STAY EVERY YEAR DURING CRUISING THE COAST FEEL VERY SAFE GREAT VIEW OF BEACH LOOK FORWARD TO 2011 CRUISING THE COAST AND STAYING AT TREASURE BAY IN BILOXI

This was my first stay in Biloxi and thanks to Treasure Bay and their staff I hope to be back often! The room was beautiful, very comfortable and tastefully decorated. It was so nice I didn't feel so bad that I didn't have a view of the gulf. A gulf view will be one of my requests on my next visit. The pool area is amazing, with two pools on two levels with the upper pool creating a waterfall. The seating and lounging area is great, there is a bar in the pool area as well. Food was exceptional, I ate at CQ on the top floor which offered some of the best food I have had anywhere, and the view of the gulf was an added bonus. My server Alan ensured that everything was just perfect . It was so good I returned the next evening with 4 friends who also felt like they got the star treatment. The casino was clean and not as noisy as others which for me made it much more enjoyable. The front desk staff were all friendly and helpful, and made me feel at home from the moment I arrived. All in all a wonderful getaway, relaxing, good casino action, friendly people, great food and a room that made me feel right at home. Thanks to all for a wonderful stay.

We loved it. The room was gorgeous. We didn't even mind the handicapped room. The casino and the food was delicious. I will be returning. Can't wait til summer. The pool looks amazing.

We loved this hotel and casino. The room was great, had a great view of the ocean from the great balcony and the beds were very comfortable was very surprised by the comfort of the beds. The bathroom was gorgeous, loved the deep tube only thing I would change in there would be to put the TV with a swing arm so you could view the TV from the bathtub. Had a great time at the casino and the buffet restaurant was great with a view of the pool. Can't wait until our next trip there would recommend this anyone looking for a relaxing and comfortable time. Was very much worth the price was at a great price also.