Ramada Inn, Minneapolis

I had a nice clean room. good service and the free shuttle was fine. They must have made improvements since these other folks were there.

The Greyhound bus station across the street and the large Salvation Army Sign above the parking lot was the first clue to an online booking gone terribly wrong. The Ramada sign out front was the only indication that this flop house was the correct location. My wife and I arrived late (about midnight) to locked doors. The person inside saw us try to get access and let us in. We were checked into a non-smoking king on the second floor. Taking the elevator up, my wife noted that if they ever mopped the floor in the elevator it would change the color. We exited the elevator and proceeded down the hallway past blue blankets folded outside door ways. There was a momentary smell of urine that dissipated by the time we got to our room. Opening the door I was thrust back in time 25 years ago as a young man on a short travel budget staying in one of those motels that the interstate bypassed. Small, dingy and a hard bed were overlooked in anticipation of sleep and a full day of work the next morning, but first, turn down the air and get a glass of water before hitting the hay. The air conditioner did not put out any cool air and I could not get the window to open. Oh well, its not as cool as we would like but we will live. Taking the Ramada dolly off the top of the glass revealed that the glass had been used by someone as an ashtray. Looking around the room with a more discerning eye revealed that the carpets had burn holes in it and large stains and the towels in the bathroom had black shoe polish on them. I took these concerns to the front desk and the guy behind the desk whose day job is at a 7-11 politely gave me a new room with the explanation of stuff happens. Prior to moving into the new room down the hall, I inspected it with my wife and decided to stay in the room we were in. At least the room we were in did not smell. We confiscated some towels, wash cloths and glasses and proceeded back to our original room. I tried to plug in my laptop but there were no free outlets in the room, only the bathroom had a free outlet. Business friendly this place is not, so off to bed. 6:00 am – Someone opens our door but the latch stops them from entering. KNOCK, KNOCK, KNOCK, KNOCK, KNOCK, KNOCK, anyone in there. (must have been a rocket scientist). Go away is our reply. This happens again a little later and finally I am out of bed at 7 something because the front desk is calling. I explain we are still in the room and to not disturb us. I call our on line reservation provider a little after 8 am to cancel that nights reservation and to find something else in the Minneapolis area. In the process they are talking to the front desk which by this time is the day shift. The front desk said that the knocking must have been kids pulling a prank until they were informed that the pranksters had a key to the room. The day shift was much more professional and made no excesses on our check out, just apologized. This establishment does not deserve a star. It deserves to be torn down. On second thought it should be used to house the homeless because that is the part of town we appeared to be in.

We arrive to find out that it costs $7 a day to park for starters, the web site did not give any indication that this would be the case. The place smells as old as it looks. It is so run down I don't know why a company like Ramada would still allow their name to be attached to this place. We left in the evening, to walk around downtown. As soon as we got out the iron gate that surrounds the hotel, we were accosted by several homeless men from the Salvation Army Homeless Shelter which happens to be right next door hounding my wife and I for cigarettes or money. She was so scared, she started running across the busy street, against the cross walk signal. This guy ran right along beside us for almost a full block. If I had been armed, he probably wouldn't be around to bother anyone else and I would be in jail. Unless you have no concern for your safety, or that you have a clean place to stay (I threw away the socks I wore in the room, it would seem the carpet had not been shampooed for years) avoid this place. Ramada Corp., you should be ashamed!!

It started out bad, I left my credit card and had to wait till the next day to check in to our original hotel. I was referred to the Ramada cause it was the only place that took cash. When we checked in i felt like crying. Across the street is a bus depot, homeless people everywhere. The building smelled old and musty. The room looked very worn out and old the sheets were dirty. The beds were so small i let my husband sleep on the bed and the other bed my teenage daughter and infant nephew sleep on the beds. Me and my 1 1/2 year old daughter slept on the floor. It was hard to get to sleep because the walls were like paper thin and you could hear everything. I am so glad i slept on the floor. I checked on my nephew and could see something crawling on him. OH MY GOSH!!!! It was a bed bug, I woke everyone up and told them to check themselves. Everyone sleeping on the beds were bit up by bed bugs. My husband talked to the manager and he came to our room. He looked at the bugs i had killed and made it seem like we brought the bugs. Come on dude, anyway he did give us a complementary night there and returned our money. I was never so happy to return to Clean south dakota.

Was very disapointed. All night slamming doors. You could hear everything. Even the police knocking on some one's door in the middle of the night! But the noise went on all night till morning. The location is great. But I will not stay here again. I will stay by the airport and take the metro train into town.

THe location was perfect and the staff was friendly and professional. I especially like the price since i only a working stiff. but if i ever hit a lottery that paid millions i still would stay at ramada and no i not employ by ramada or know anyone that is. i just know when i am treat like person and not some number. Thank you ramada and thank you for your time.

I would stay there again. Clean rooms and it's super downtown. The staff was also very friendly.It is real close to everything. I like to stay after a Twins game.

After reserving 2 rooms and attempting to check in @ 4:45 we were told that only 1 room was ready. The 1 available room did not have sheets on the bed, only a comforter. The air conditioner was broken and most of the wall fixtures were broken. The 2nd room was not available until 6:30 pm. While sitting in the bar area, the bartender disappeared several times. We eventually found her reading through brochures while several patrons waited to order a drink. The pool looked dirty and resembled more of an outdoor pond.

We were given room keys to rooms that were already occupied. Not once but twice! Later in our stay (we wanted to leave, but with a large conference in town this was not realistic) our keys didn't work, and the staff, not in the least surprised, gave us new ones.

The pillows were lumpy, the water when you took a shower was hot cold hot cold, our phone couldn't retrieve our messages and we asked a lot of times for that to be fixed, the ice machine on our level didn't work the first few days, the whole hotel smelled old and mildewy, the elevator didn't work one of our last days there, I was over charged for my room (I was quoted $79 a night and they charged me $139) Oh yeah I am not a happy camper and I WILL NOT GO THERE AGAIN!!!