A wasted trip....thanks
While I was checking in , I overheard two other quests with issues concerning their rooms , which made me concerned . When we got to our room , the fan in the heating unit could be heard from across the road . It was very loud . I informed the front desk , and a maintainence man came to the room right away . He listened to the fan and went to make a call . He came back to the room , and stated " I tried to get you an upgrade , but we're full . I'll have to try to fix it " We decided to go to dinner , while he worked on the heater . Dinner at the onsite Sundance Saloon and Steakhouse was very good . We returned to our room , about 90 minutes later ,to find the heater unit totally disassembled . The maintainence man was gone . No note, no message on the phone . We waited for about 40 minutes ,still no word . At which time my Wife went to use the bathroom . She came back out and asked if any of us ( there were 4 in the party ) had used the bathroom . I had stepped in when we first arrived , but had not used it,she then asked me to come and look . On the wall above the toilet paper roll , were two brown streaks . I didn't even bother to guess . We packed our stuff and left for the front desk . When we arrived they were expecting us . We were told " We have good news and bad news " The bad news was , that they could not fix the heater ....duh . The good news , well , the had somehow managed to find a suite in this allegedly full establlishment . Now had they done this earlier ( before we had discovered the suprise in the bathroom ) we may have taken them up on it . Sorry , too many strikes already . We declined and asked to have our money refunded ,which they did. All in all, it was a completly wasted trip for my family ,and my son's friend . Please don't ask me to recomend this place , I just can't bring myself to do it