Econo Lodge Lenox, Lenox

Even for a dirt cheap hotel,, it was below standard. Worst hotel ever. Dirty, rude management. Need I say more. Not worth the time and money. Really bad breakfast set up. Food was old and stale.

I liked the staff and the convenience to everything in this area. The price was very reasonable for the time period I stayed. Quite a few percs with HS-Inet, rooms were cleaned everyday and staff went out of way several times for extra coffee and other ammenities. I would highly recommend this motel to all. Expert On-site Calibration John Pozzato PO Box 596 Vernon, CT 06066-0596

One key card we got lost it's function within 30 minutes of being used. Half the toaster oven was broken at breakfast and after I suggested to front desk that they leave a note, came back the next morning to same problem. Customers thinking it was working when it wasn't, and wasting their time. Air quality worst I've ever dealt with. Completely stale, no circulation. Air conditioner/fan in our room timed to 3 minutes on, 20 minutes off and when requested this fixed they said "maybe" technician can reset tomorrow. List of cable channels completely wrong on printout. Hotel said they can't fix that because these lists are printed out once a year and cable company changes channels, suggested I sit through TV guide channel and rewrite all channels myself-isn't that THEIR job? Key card totally broken within 30 minutes of using. Middle of the night horrible nauseating smell of sewage. The most neglected joke of a hotel run by a bunch of lazy people. I'd rather stay in a 3rd world hospital.

I was quoted one price (by two people) and presented with another on arrival. Also told I would be paying "Full" price on the phone, and told on arrival that the higher price they were charging me was already discounted from the "Normal" price. Though the price differences were not that much, the series of lies made me rather uncomfortable. No offers were made to make good on their price quote when confronted.

On a July weekend, I went with my wife to the Econo Lodge in Lenox, MA to get away for a bit. The check-in was a breeze since we already had reservations, and although there were restaurants on premisis, we decided to eat at a great seafood place down the road an employee suggested called Dakota. The two restaurants on the property were an Indian place and a bar/pizza place called Uncle Fester's or something along those lines; the pizza place was only open Thursday-Saturday in the evening. That night we went to sleep early, and when we got into the room around 9:00 p.m., we noticed a spider in the corner. We called the front desk, who sent someone to resolve our problem very quickly. The entire staff was very friendly, and someone gave us a second TV to use with our DVD player upon request. The next day, we ate breakfast at the hotel, where there was this nice setup, and had a pretty big variety of food. There were Cherios and Corn Flakes and boiled eggs, and there was this little waffle maker for guests to use. After that, my wife and I went for a little sightseeing in the area and saw a waterfall, looked around at a scenic view from the top of a mountain, and went to a fantastic art museum called the Clarke. That night, we decided to have some pizza at the lounge, and were surprised to see the place jam packed with about 200-250 people. Luckily, they still had room for us and the food was delicious and not too pricey (I guess that was why there were so many people there.). Lucky for us, they also had an antique car convention going on, and we had so much fun looking at all these old cars just gathered in the lot. Thats when i becane surprise that this was only a two-star Econo Lodge when it was more fun that a lot of four-star Marriots I have stayed at. I needed to check my e-mail, and asked the owner of the place, who I met at the car show, if I could use a computer some where, he kindly showed me to a computer in the tastefully furnished main lobby that I could use. Unfortuanea tely, the high-speed was down, so I had to use a dial-up connection, which I was more than apoligized to for. We will be coming again to watch the Tanglewood concerts performed by the Boston Symphony Orchestra very soon.

The rooms were barely clean, and there was the smell of sewer gas in one room that we had booked, so we had to request a move to another room. The owner blamed us for requesting that particular room in the 1st place ,which we requested for being closer to office for security from past experience. It should be noted that the owner never mentioned any problem with that room. The owner was angry and inhospitable. There was a bathtub seat that disabled people use in the bathtub on the lawn inf ront of our rooms during our stay being used as a lawn chair. On the last night of our stay there was a large men's group waiting for bus pick-up between 4am and 5am in the morning, and they were loud land boisterous for a good 50 minutes. When we finally called the front desk, the owner was not particularly interested and we were made to feel that our report did not matter, and that it was our problem. There were other interactions that were very unpleasant. In the past, when the County Inn used to be the Quality Inn, we had stayed there for many years when traveling through. Once it became County Inn, the new owners demonstrated that they did not know how to offer hospitality in any way to guests. We brought friends with us this particular time, and the whole experience soured it for all of us. As in the past, I used my AAA discount card to pay for the rooms. Since the Inn had become County Inn in the meantime, I did not know that my discount was included in the price I was given. In trying to sort out my misunderstanding with the owner - once again he quickly became angry. The room keys also repeatedly did not work, and we were told that the lock needed to be reporgrammed, not just for our particular cards- but in general. The only aadvantage was location. I used to like this place, but have heistated to return for 2 years since this experience. If the fchang eof name to Econo Lodge means new owners- I would try again. I wish the website had picture of the owners. Thanks

I really loved this motel! We will go back in the summer. I loved the resturaunt. It was an Indian cuisine. It was a great place for kids and families. There is alot of things to do with my family. There were many sights around and I can also play tennis and shuffle-board there. And at the end of the day, when we were all tired, we had a nice, clean room to go sleep in. In the morning, we had a really wide variety of breaskfast in the breaakfast area. I thaught the waffles and bagles were very nice! My kids loved the muffins and the hard boiled eggs. To conclude, I very highly wish to come back to such a wonderful town!

great rate, and hospitality. large breakfast variety. room was nice and clean. great place to visit with kids. near by major attractions. we would love to visit again.