Did not honor our reservation!!!
We made a reservation through Kayak with this Ramada. The reservation stated on it, 4 adults, 2 beds, and the total price. We arrived at the hotel before the room was ready, at noon. We checked in and everything seemed fine. When we came back around midnight to get our room key, the front desk worker told us we owed another $25 because we had 4 people. Our reservation clearly stated the reservation was for 4 people as well saying "This amount includes room rate, tax recovery charges and extra person charges, if any." He refused to give us keys to the room unless we paid the extra amount. We left at midnight and drove to find another hotel. Completely unacceptable business practice and customer service. Please don't promote such practices by giving such places your money. (And to make this clear, I have never left a negative review of a place before!!)