Comfort Inn Elizabethtown, Elizabethtown

My parents and I stay at the Comfort Inn in Elizabethtown, Ky . we were given a room that someone else was in and walk in on them. Then was given another room and at 12:05 AM the front desk call are room and ask who we were in that room, waking us up in the middle of the night. Not to professional, but the rooms were clean.

This place is okay if u just need somewhere to lay your head.... They dont change the sheets unless you complain... the carpets are dirty... It just wasnt the hotel i thought it would be

My husband and I have hard time sleeping in a new place,We stay at this Comfort Inn.We sleep so good.It has good beds and is so quiet.It is close to a gas station, and lots of Resturant.I would recomened this place to any one. Franks from Alabama

The Comfort Inn was extremely clean and well maintained. The staff was caring, friendly and professional.The room was quiet and the room and beds were comfortable. The pool and surrounding area was clean and inviting. The Continental breakfast was surprisingly excellent. It included the standards--juices, milk, cereals, pastries, muffins, etc., but also included FOUR kinds of coffee, hard boiled eggs---and a waffle maker w/premeasured fresh batter. The attendant on duty, Kathy, exemplified customer service and Southern hospitality. She not only kept the area spotless and well-stocked, but treated each and every guest like a VIP--even the guests who showed up after closing time when she had everything put away. She brewed fresh coffee and made sure they had what they wanted to eat. Keypoint: the Inn is built into a hill. First floor guest rooms are walk-out basement level, Second floor rooms are actually on the same floor as the lobby. There is no elevator. If you choose a 2nd floor room, bring your luggage in the front door and go through the lobby to avoid schlepping everything up and down a flight of stairs as you will need to do if you park out back. The level of customer service we experienced and observed during our stay far exceeded our expectations and far surpassed customer service we've experienced in hotels charging much, much more.