customer satisfaction
By A Yahoo! Contributor, 11/3/04
We found the Continental to be very unsanitary(dirty) the bed clothes were dirty as well as the room that we were given. they advertised in the room that local calls were free, and at check out found that this policy had changed.
The person at the service desk was not interested in finding us a room that had clean sheets and bed covers, nor would they take the time to discuss any of this with us.
Overall I have to say that for the price we paid the the lack of quality that was offered even the fee of $89.00 was far to high. Not to mention the fee we were quoted the night we went in was $39.00. We checked in at 7pm and were out by 9am this was not a high volume night.Thank You