Millennium Knickerbocker Hotel Chicago, Chicago

What I like best about the Millennium is the location. After a long day looking at Museums and the City we could come back to the motel and enjoy shopping and dinning right in the backyard. Another positive is the motel is very clean and tidy with helpful people in the lobby, beds are very comfortable and house keeping did a really nice job. One of my favorite activities was walking right around the corner to the John Hancock and having morning coffee with my wife outside at a french cafe. Now for the negitives,,,,,The shower is terrible with some sort of strange shower head,,, wouldn't even knock the soap off. It is also very slippery, my wife and daughter fell inside. My sink would not drain very well. Parking at the motel is outrageous however you can drive one block up the road and park for $27 a night. Buy a CTA pass and leave the car in the garage, the motel staff will help you the first day with the bus numbers and by then you will understand how it works. I couldn't be happier with the transportation around the city for 3 days for $14 each. The motel is a little boring, pretty much just a nice place to sleep with nothing entertaining,,,, I guess nothing wrong with that as the city is the entertainment. I would stay here again if the price was good, I am not sure about the 4 star rating but its a solid 3.5

We were referred to the Millenium Knickerbocker and we would stay there again. We were given a dicounted room price because of the length of our stay (5 days). I did ask the manager, whom I spoke with before leaving our home, to arrange extra pillows for our arrival, but they were absent when we entered our room. They were quickly brought up after a phone call. Also the manager suggested a room across from the elevator, saying it was set back and quiet, which it was not. We chose not to move to an offered different room. The hotel,while being very old, was remodeled and had beautiful ammenities, However the shower was fitted with an overhead rain-like fixture that was useless. There was an optional hand held shower attachment. The toilet was cool to flush. (I know...how can it be "cool"?) The room was cozy and appointed well. Beds were very comfortable and cozy pillows and blankets were tucked around nicely. While no pricier than other hotels the meals were good at the hotel restaurant. No dinner was served. An expensive but nice hotel lobby bar is well stocked. This is a city of travelers. This hotel accomodates very well. Bring cash for all the tipping.

The Millenium Knickerbocker Hotel just refused to change or cancel my reservation for this evening even though I have the flu (and someone in my class was diagnosed with the swine flu). I'm a low risk person (30 y/o) for complications from swine flu, so I'm not really concerned for my own safety. I don't plan on leaving the house (to go the a doctor's office or hospital) for fear of getting others sick, but I am amazed at how irresponsible the Millenium Knickerbocker Hotel could be to not issue a refund or change my reservation. One would think the hotel industry would be especially sensitive to getting their customers sick with the swine flu. Hopefully the Knickerbocker is just an abhorrent exception.

Fantastic room rates for 4 star hotel (£35pppn - superior double). Very friendly service. Modern room, very clean, huge bed! Great location for the city and the lake. Go around St Patrick's, weather is a little on the chilly side but the fun definitely makes up for it.

Review May 2 2008 If it were possible I'd actually give 1.5 stars. We just returned from this hotel and to be fair I must give a little leeway for the renovations currently going BUT we had real troubles. They said that they were booked up and were moving some people to the Hilton and I wish we were one of them. They "upgraded" us to a suite and it was old, dated and in poor condition for nearly any hotel cost. There was long black hair everywhere in the bathroom, the walls, floors, everywhere. The plumbing was slow and the sink didn't drain, the shower flooded onto the floor and we heard the same from others in the group. The heat was non existent and we froze (thermostat showed around 65 the whole time even though it was set to 73, then 75, then 80 and then full, nothing worked) before we asked for a downgrade to a normal room. The construction noise was unbearable as it was on the floor and rooms just above us (at this time floors 7 and up, we were on 6). After one night we asked to be moved and were showed a number of rooms (so much for being booked solid) and two of the rooms were tiny and one was decent (normal) sized and a little further away from the construction, floor 5. We told them that we'd take the last room as long as the heat worked, sink drained and there wasn't hair everywhere. The man on duty couldn't have cared less about us and said it wasn't even his normal duty and was only filling in. He said he'd send engineering up to check on the heat but never did, he didn't help us transfer our bags nor did he send help even though I have one arm in a cast and sling, he just disappeared. Well, the new room although smaller than a suite was warmer and everything worked. The housekeeper for this section of the hotel was outstanding, didn't catch her name, blond east European(?) woman who works very hard, is friendly and deserves a raise in our opinion. The construction noise was still horrible during the daytime, reminded us of the Travelocity commercial where they are unable to speak over the noise it was that bad and we were paying nearly $200.00 for this opportunity to hear the men working. The desk staff were friendly but we felt we were being hustled in the way they tossed us into a lousy room. Sure they upgraded us, it was to offset putting us directly under construction and in a room that had no heat and lousy plumbing. The door and bell staff were friendly with no problems at all. The lobby was clean and nice but it gets worse from the time you enter the elevator. We are far from picky people and mostly just want a clean comfortable room with a good bed and it drives me nuts when people are overly harsh on reviews, doesn't give a fair or reasonable representation of the facility for the regular person. This being said, perhaps in the future this will be a beautiful hotel again, it has the potential but it certainly wasn't worth the $189.00 per night charge. The construction noise alone made it unworthy but even a Days Inn would give me a warm room with decent plumbing and hopefully no hair everywhere. We stayed at a Hampton the night before that cost $80.00 (not in Chicago) and it put this hotel to shame. My advice would be to avoid this hotel from early 2008 until at least 2009 to give them a chance to get on top of the problems. P.S They also charge for WiFi and it's spotty service at best.

Got a room through hotwire for under $100; awesome deal considering where it is located. Was greeted nicely and enjoyed my one night stay.

After reading all the reviews about small rooms, we requested one of the jr. suites since the Knickerbocker was offering "under construction rates" during our visit. We had plenty of room, including a king size bed, desk and sofa/sitting area. Our bathroom had a large walk-in shower but a very small pedestal sink and toilet crammed next to the shower enclosure. We had a large walk-in closet opposite the bath. Service was friendly and the room was clean. We liked the proximity to the Michigan Avenue sites and restaurants. I would go again if the price was right.

I loved the location as well as there old world elegance. I didn't spend very much time in the place as I like to take in the city, but the hotel for the price was of great quality. Very friendly staff will stay again.

Liked: Location. Yet I think that anything in this area would be a good location Price: Booked on priceline for 73 dollars Bed was comfortable Glass shower Lobby was nice Disliked: Shower leaked onto floor Room was small, but def not the smallest chicago room I've seen Found a beer cap on the floor that was not ours Overall, this hotel was much better than what the reviews say. I would stay here again for the price

I recently returned from a stay at the Knickerbocker. It was my fourth trip to Chicago. The location north of Michigan Avenue is excellent. However, the rooms are very small, particularly the bathrooms which make the pricey (even for a Chicago) stay not worth it at all. Further, the front desk staff were inept and condescending. My friend and I had an issue with the bill, which the staff failed to comprehend, and I ended up being billed AFTER checkout for services not incurred.