Ramada Inn Waukegan Gurnee, Waukegan

Went to see my husband's graduation at the navy base and I had to check in at Ramada hotel...The front desk are mean. They give less information on the hotel you have. Worse part they did not have an elevator. Since I had an infant, I had to carry my baby and stroller on the stairs. Wow, this was so difficult for me because they would not help you at all. Also when you enter the hallway to your room, there is this bad odor that smells. I'll tell you it really stinks. And the worse part ever, snce I had to stay at the hotel for 3 days, no housekeepers bothered to clean my room in the morning. I had to call the front desk for room service but they said they do not have room service in the afternoon. Wow, my stay here in Ramada was awful!!!!!

There is nothing nice tio say about this place and would have felt safer sleeping at a truck stop in my car! Disgusting, filthy, and unsafe! Gangs of Bar Patrons hanging out, drinking beer in the parking lot which is unsecured and not well lit and the Hotel Room was filthy with mold, stained chairs, stained pillows, stained and marked up shower, bathroom vent did not work, mold around the window, chipped paint, and gnats/bugs flying about in the room! Disgusting and so was the area!

We pretty much were completely satisfied with everything. Service was excellent, very accomodating with everything you could ask for or possibly want. The room was clean and very comfortable and they do have wi fi that works just great. Saddleridge Restaurant and lounge and Arthurs Cafe were real nice and friendly and clean. Food was really good. Never really have to leave the premises. We were there for Grandson Naval graduation. It was awesome how they had a discount and a wonderful Meet & Greet for the families and friends of all graduates, the food was good finger foods and veggies and dips and salsa and chips, real nice. They have pool tables and games up there also. very courteous personnel and they kept the food filled up and service was great. You were given a drink coupon and then you had to pay for all other drinks. The deluxe continetal breakfast was very good. Juice, coffee, tea, milk. Cereal, waffles, bagels, donuts. Someone was on duty if anything needed filled or anything else was needed. Very nice clean area.Then as a Cafe they had other hours. Everything was well worth the money and someone was always waiting to help you out. Great Service all around. Pool was big and they have a sauna and hot tub. Very large area and tables and chairs all over. Pool is heated, sort of odd to swim and see snow just outside the window. lol. There were several seating areas one near a fireplace and very cozy. Exercize and gift shop was nice...They could probably sell more stuff if they had it. We only need clean towels and not clean up so i ask the maid for towels and she took care of it. I just didn't need her to change the bed. We were leaving on Saturday and she would have to clean up all over the place. I am glad we stayed here and they only thing we were not real happy about is trying to pull out of the hotel onto Rt 131, it you are going the way of traffic it is great otherwise I suggest go out and around to the lights to pull out and come back around. Store and restaurants everywhere very close by. We did the Jelly Belly Bean tour and went to Kenosha, WI to eat at Ron's Place which was a great reccommendation. Excellent food. Even a super wal-mart near by. Everythin from White Castles to Olive Gardens...all very close by. The Gurnee Mills Mall is excellent, wonderful outlet stores and tons of fun. love the RainForest Cafe.

Nasty and smelly. The first room was so horribly nasty smelling that we asked for a second room. The second room was nasty smelling, but not as bad as the first. It was late at night and we decided to keep the room. The hallways were funky smelling, too. Our second room smells like moth balls and the bathroom smells like stale urine and mold. We haven't ordered room service, but I did see a room service tray this AM and the food wasn't touched. This place belongs in the National Lampoon's Griswold's Vacation. YUCK! I brought my bathing suit, but I'm too afraid to even look at the pool... I can see it through my window and that's enough for me. We are looking for another hotel for the remainder of our trip.

The front desk staff was extremely helpful. Everyone was very polite; I must say that Robin went the extra mile. The rooms were clean and comfortable. My only complaint was the the internet service was slow. It was really helpful that the rooms had a small fridge and microwave. I would certainly go there again.

I thought the staff and bed were nice but that's about it. The location is horrible it looks like the hood. I thought it would be nice considering it was by six flags, but I was wrong. The rooms are very junky. The wall paper was gross as well as the celings and floors. We could have gotten a motel for half the cost and the room would prolly look the same. Overall I was very dissatified.

there was noting i did not like about ramada inn-waukegan.the rooms wear clean,so was the lobby and hallway, the staff was friendly and profes. if u r going to your son/daughter grad in great lake RTC u should stay here. i cant wait to go back and see my son in A school in great lake and i will stay at ramada-waukegan.

We went for naval graduation and regret every second I spent in this dump. It smelt so bad I was ready to leave instantly. We purchased a can of Fabreeze from the local store and that didn't help. The pillows looked as if they were a few years old. The floor looked like an old whore house. They were sticky and we refused to take our shoes off in the room. The screen on the window was so bent we couldn't open the window to get the stinge out, because the bugs were flying in. I would have rather slept in my car at a rest area than sleep in this hotel. What a waste of money. I don't like to complain but this place was a serious dump. I wouldn't suggest this place to my worst enemy. I wish somebody would have warned me prior to booking the room. I will never stay in a Ramada again.

Went for my son's navy graduation,my first time traveling. Enjoyed my stay at Ramada. Staff was extremely helpful with directions of sites to see and any concerns I might have. The food was good but a little expensive. Would have liked a small refrigerator in the room though. Free continental breakfast and newspaper were a very nice touch.

I went there for the navy graduation and i liked the place. free shuttle bus to the base. the rooms were clean and the service was great. i liked the restaurant saddle river the food was good and the bar/lounge in back was cool.