Quality Inn Universal Studio I Drive Area, Orlando

The lobby and court yards are deceiving,they are very nice. But wait until you enter the rooms. They are out dated and in great need for remodeling. Our room was 376 it was terrible, it was dark and dingy, bugs in bathroom light fixture, the safety latch on the door was brooken and never fixed. burnt holes in bed spread. the toilet had fical matter in the bottom. the tissue box was rusted the room was never vacumn and the microwave and refrigerater was sitting on the floor. Iwe will never visit this hotel again never. The management staff doesn;t seem to care.

I guess the saying is true you get what you pay for. Poor service, unkept rooms, fitness center equipment not working, continental breakfast was always missing something (i.e., fruit, syrup for the waffles, cereal), thr grounds of the hotel were dirty.

When staff check in all the pre-check in payment methods were ignored, they required staff to pay with another credit card when my card was to be used. We could not get through to the inn's staff, they did not speak English and did not understand. When trying to talk to a supervisor left on hold for 10 min.s, called back three times to get a supervisor to talk to me very unhappy, they take your money and do not give good customer service.

rooms are very dark and drab. keys hardly ever work. The worst part is all the noise, it was sooo loud, carts slamming into walls hammering, workers yelling, you would think they were demolishing the place. which come to think of it wouldn't be a bad idea. it really was a awful experience. Is it a value? not if you like to rest, and leave feeling clean. I would pay the extra money and get sleep!

We Overall Liked Everything About This Comfort Inn. There's FREE Wireless Internet In The Rooms So That Was A Plus. The Only Complaint That We Would Have, Would Be That The Ice Machines Didn't Work. We Have Already Recommended Here To A Few Friends. It's Truly Worth It!

stayed here last sept for 2 weeks, going back this year. very close to international drive with loads of places to eat. rooms good size, clean towels every day, huge tv and king bed. had no probs with this hotel. free shuttle to disney and universal but we walked to universal as only takes about 30 mins.

I loved the fact that they had a shuttle bus that came at a reasonable time. It had a nice little tiki bar by the pool area. I was really glad because we got to stay right in front of the pool. I definetely recommend this hotel!

we stayed here from the 21st of october to the 4th of november on our honeymoon. when we checked in the receptionist was nice and overall everything looked ok. when we arrived at our room it smelt damp looked like it had not been decorated for a few years.The cover over the bed had cigarette burns on it and looked old, although the sheets did get changed and the towels every day. the bathroom was of good size but the bath was very dirty looking, it had big brown stains in it so it put me off having a relaxing bath. over the first few days we noticed we were coming out in red rash and what looked like small spots which were very itchy so we went to doctors and were told we had bed bugs. the hotel did not offer us a room move but did strip bed.that night we awoke with bettles, fleas and little red bugs crawling all over us and the bed. we did get a room move however in the morning the managers didnt really seem interested but did give us money to dry clean all our belongings. we did here a few days later that they did strip the room out completely. the pool was colesed for a few days along with the fitness room. on a good note breakfast was very good and the staff were nice.There was also a nice shop on site. the guest services staff were brilliant and did go out there way to help you i do not think i would ever return here.

Just returned from Orland(June 07) if you want a good holiday don't stay at the Comfort Inn Universal area rooms dirty, bedding old, ripped, rooms stunk,furniture old, the whole hotel needs a revamp, looked at several rooms all as bad! The location was fine but you will be very disappointed if you book this one!

good location for buses to all the resorts. Just a short walk from international drive. Stayed over easter 2007, staff very friendly room was clean great to have the lifts to all floors would recomend for families on a tight budget really enjoyed our stay.