It disappoints!
By Kristin, 01/15/09
We stayed at the Mayfair for New Years. Would not go back. We asked for the hot tub to be activated and had to wait an hour and call down to the front desk to get staff to come and activate it. Waited another hour for it to fill and heat as instructed and got in. It was broken and flooded the hotel room. The next night they moved us to a different room, but our plans didn't allow us to use the hot tub again with the whole activation process (very lengthy and inconvenient) and everything. We ordered room service for breakfast and never received it. The staff was not friendly or accommodating. I never got breakfast despite speaking with a manager. Would not recommend the Mayfair. Had better service at much more reasonably priced hotels. When you pay for a hotel like the Mayfair you expect great service and a comfortable stay. It disappoints!
