Nice Visit
While traveling on business, this was my first visit to Lakeland, and after a long flight and no sleep I was ready to check in to my room. I got early check in and was given a rather noisy room overlooking the freeway. I found this unacceptable and returned to the front desk. The staff apologized and went beyond my expectations, and offered me another room facing the pond on the 4th floor with no additional charge. The clerk even called me in the room to make sure I was happy. Wow. I found the room was quiet, very comfortable, in fact I wanted to take the bed home with me! I really enjoyed the little bath and body works toiletries, the in room coffee, refrigerator, microwave, and the pleasant decor. The morning USA today was an added bonus. The hotel is located near everything, resturants, shopping, even the hospital. I will definitively stay there again on my next visit to Florida.