Homestead Inn, Greenwich

Unique sophisticated interior design and gracious amenities. The staff is superb and the restaurant Thomas Henkelmann serves exquisite French food. Henkelmann is a world renowned Chef- The hotel is a Relais & Châteaux and the restaurant is a Relais Gourmand. Simply the best.

My wife and I had looked forward to celebrating a milestone event at the highly touted Tohomas Henkelmann restaurant. It proved to be one of the most disappointing dining experiences we ever experienced. Service was agnonizingly slow, even for a Saturday night with a full house. It took 30 minutes to get a drink. The bottle of wine brought to the table was not the one we ordered. My entree was overcooked and had to be sent back to the kitchen. While my wife had started on her entree, I was told that it would take 25 minutes for a new entree to be brought to the table for me. I asked for the check, which was the one thing served promptly. Neither the waiter nor the maitre'd handled the situation professionally. I left disdappointed....and hungry.

Great rooms with a very cordial staff and terrific romance. Restaurant leaves alot to be desired...goodfood, but not outstanding, and not so good service...in fact, very poor service for a highly rated establishment. If I owned the place, I'd start with afresh and knowledgeable restaurant staff and give the restaurant a much needed face-lift. With Jean George in NYC; Jean Louis in Greenwich...why both with this second rate "Thomas" place.

I took my girlfriend to the Homestead Inn in Greenwich for our anniversary. The woman I spoke to on the phone, GeorgeAnn, listened carefully to my concerns about choosing the right hotel and gave me complete misinformation. I told her that I was looking for a secluded place. She told me that the Carriage House was secluded and that it even had a private veranda. In fact, the carriage house is a few feet away from Thomas Henkelmann's, the restaurant. Her "private veranda" was a first-level shared porch. There were people sitting on it all night while we were there. I also felt that the entire staff was unprofessional. I called to ask for simple directions and they refused to give them to me until I came over to the lobby to get them. Also, because we were slated to change rooms, in the morning I went to get the new key and the person helping me was a 16 year old kid wearing an oversized suit. He also refused my request to go to the room myself and insisted that he go there with me. I don't know if he needed to make sure the maids did a good job or what, but it was intrusive. I also found it off-putting that there was no guest reception at all, just a tiny booth inside the restaurant's lobby. Finally, I didn't appreciate having to sign my room check before ever seeing my room. They shoved the paper in my hands and asked me to sign the moment I arrived. I got the feeling that not many people ever stay at the Homestead Inn and they were trying to get my money before I realized this and left. What a disappointment. All that malarkey about "Best Inn" and all the publicity they've received was obviously the result of a good PR person. It's actually a low-quality, highly expensive ($1,000 for two nights) little establishment. Save your money. Don't go to the Homestead Inn.