too many smokers, but alright
Overall, this is a nice family hotel and we enjoyed ourselves very much.We usually travel in Marriott's and perhaps they have spoiled us.
The location of this hotel is great for being in central Newport for Balboa Island, Corona Del Mar and the peninsula as well if you have a car.If you do not have a car, I would stay at a beachfront location.
The pool on the web site is the non heated one, but it looks pretty.Only two pools are heated and they are not as beautiful, the Balboa building has the prettier pool but we would not pay extra to have a pool view as the noise was quite pronounced.
The restaurant was high in quality but terribly slow in service.They were pushing the buffet but we don't like buffets so we ordered off the menu.
The best thing I have to say about this hotel is that Ryan, the clean cut guy with short hair who greets you at the valet, is just spectacular.
He just welcomed us and was so classy in every way.I felt like I was back home at the Marriott!He always recongnized me and made me feel at home.Once, our four year old dissapeared and Ryan got right on it with security.
My husband felt that the parking fees were too much and I agree.
My biggest beef with this hotel is that people smoke cigarettes in a supposedly non smoking hotel.During our breakfast, a woman was puffing away outside, which made me really lose my appetite.
She was from the middle east and did not know that smoking is not considerate.