Residence Inn by Marriott, Manhattan Beach

Overall an enjoyable stay. All I'd ask is they not be so stingy with their towels. Only 2 large bath and 2 small hand towels were provided for my wife and I. It might sound nitpicky but I don't think it's unheard of to take more than one shower in a 24 hour period and it'd be nice to have enough large towels on hand in order to have a fresh one for each shower.

Reserved the penthouse One Month in Advance. Checked in the day of my stay and was told that they gave my room away because the previous person decided to extend their stay unexpectedly and they had more people in their party than I did. "it would be an Imposition for them to move them to a smaller room." That's exactly what I was told. Boy, was I mad. So, instead of telling them that the room was booked for those nights, they bumped me to a regualr room. The Customer Service was Horrible, and I was extremely disappointed to say the least. It was a horrible experience, and they made me feel inferior. I will never stay there again or recommend it to anyone..... Seriously lacking in Customer Service.