San Francisco Marriott Union Square, San Francisco

My self and 3 sisters went for 10 days in April .We had a fabulous time in lovely rooms and the staff were very friendly.Everything about this hotel was ideal starting with location and size of the rooms including the cost of our stay. Due to the Volcano errupting we could not travel back to Scotland and had to stay on another 10 days. All the staff were extremely helpful and made us very welcome for our extended stay. We enjoyed San Francisco so much and this hotel for us is 100% tops . Thanks again to every staff member who helped make our stay memorable especially Ann who was a brick from day one..

We had a wonderful trip and the staff at this hotel was very attentive. The location is amazing and we would HIGHLY recommend it .

Neighbor's plumbing feels like it's right in your room. The ice machine hummed LOUDLY all evening. They also did not honor the 'upper floor' booking that was made and paid for. No valet outside and parking is extremely difficult in SF/Union Square. This is more like a cheap motel. They should have the Marriott name taken away from them - BTW I am a Marriott's reward member so I have stayed in many.

WE LOVED the location of the Hotel. We walked to everything. We even walked to the Warf one day, but you can take a cab for $8.00. Union Square is 2 blocks away literally. The bar and lobby are clean and newer looking, but the rooms are small and really old looking. We wanted a room with a view and did not get one. The lady at the front desk was rude to us after we complained about the view and outdated decor. She said we would have to pay an extra $30.00 a night for a view room that had the same decor. The room service was terrible. We did not get what we ordered, when we asked them to fix it they just reheated the same food we sent back. We had to send it back again and opted for pizza delivery. The bartender, Bell men, and especially Housekeeping went out of their way to accommodate us. We thought they had free internet service, not so, they charge by the minute. We would not stay here again! Oh, and they DO NOT have a Limo service anymore. We had read they did and was looking forward to a ride to dinner one night. I was very disapointed in this Hotel. Not worth the money!!!

This hotel is the perfect location for sightseeing! You are across the street from the cable car station, two blocks from the 38 bus route, two blocks from Union Square. The BART station is six blocks away which means that you can get to/from the airport for under $6.00 one way. If six blocks is too far to walk with your luggage, then a cab will be less than $6.00 to the BART station and is available on the street in front of the hotel. The concierge was helpful with directions and the desk staff was friendly, with only one exception. Even her smugness was not enough to rate the experience less than 5 stars. Our room was very clean and smelled neutral... no smoke and no heavy air fresheners, which was nice. The beds were extremely comfortable. We did not eat at the restaurant, but we did frequent the coffee shop. They had a great selection of breakfast items, drinks, snacks, salads and light meals. This was the perfect alternative at night, especially after a big lunch each day. The public transportation system has strict rules about not eating or drinking on the bus, so a quick breakfast from the coffee shop was nice before starting the day. I would recommend this hotel to anyone that just wants a nice, clean place to stay. You will not pay for the "frills" and they do not cater to the clientele that would expect such things. Our experience was top notch with Hotel 480.

We just got back from a weekend in San Francisco (Union Square). I can't say enough about it. The rooms were clean and the staff always went out of there way to make us feel as if we were their only guests. The view from our room overlooking Union Square and the entire City was unbelievable. We sat at the bar late one night and received excellent service from Thomas a long timer there. If you are looking for a room in the Union Square area, I highly recommend Hotel 480....soon to become a Marriot though.

There were so many choices of hotels we worried on the right one. We got lucky with this one. The rates were reasonable. The parking fees were high, but for us leaving the car at the door and having someone park it was worth the extra. There is a garage very nearby though if you like. The location is perfect, overlooking Union square with lots of people around even until the late evening (there were a few beggars, nearby, but they were everywhere in SF), never felt unsafe in the area, rooms were very nice. got the view room which was a bit more expensive but it was on a higher floor & thus very quiet. I think the lower floors would be a bit noisy due to the cable cars stopping just outside (they come from Fishermans wharf, so its very convenient). All in all we made a good choice. If you want to know more you can email me if you like, as we were very pleased with it.

Great location, room with view of bay was awesome! Concierge was so helpful, everyone was very polite and service was great! You can get all over San Fran from here easily. Ask the concierge when you are going around the city and she will give you great tips. Big Bonus, go to Sears Famous Foods across the street for breakfast! Best breakfast in the city, world famous pancakes are amazing!

Although the hotel was ideally located and the service was pretty good, the hotel had nothing else to offer. The room was clean but the beds were not comfortable and the AC unit did not work. It was cold all the time. There was no privacy as walls were thin and thus you could hear the people in the next room. Meals were exhorbitant, and if you wanted the internet service you had to pay $8/hr plus tax. We passed up on hotels that had free breakfast, parking and internet because we thought that this hotel would have other benefits that might offer something else like discounts at attractions. The only discounts that was offered was a WHOPPING 11% discount at Macy's. I would catergorize this hotel as an overpriced motel with nothing to offer, even motels offer free parking and breakfast. Needless to say our stay at the hotel was not enjoyable and I can not think of a reason why I would stay at this hotel again.

Great location. Health club had the best equipment of any hotel that I stayed in! Rooms are small, but I had an excellent view looking North from the 24th floor (the higher the better). The high speed internet in all rooms is only if you pay for it at $10 per day or $35.99 per week (the speed was good). Food prices in the hotel were very expensive, however, plenty of places to eat nearby.