Prescott Hotel - a Kimpton Hotel, San Francisco

I called and booked a regular room. When we arrived, we found that we had been upgraded to the Club Level and a mini-suite. The Club Level included a reception hour with complimentary cocktails and a beautiful breakfast buffet the next morning! What a deal. Beautiful rooms, comfortable beds, and very clean bathrooms.

I found this hotel to be absolutely lovely. It was clean, the room decor was very luxurious and the staff were a delight. It was so nice to come back to our hotel after a day of running about the city (or completely out of town) to find a nice fire in the lobby to sit in front of and the beds turned down in our room. The hotel is centrally located near Union Square and only a few blocks from the cable car stop which would take us to the wharf. My only complaint was that the size of the room was rather small and we had no view - but the luxury more than made up for it!

First, the pros. Excellent service and extremely helpful staff. They really go the extra mile. A block away from Union Square, which was great. Requested a change of room, no problem. The cons, now. The room view was directly to an alley and wall. Room was nicely kept but old with visible signs it needs renovations.Food at Postro OK, but not great. Beware, if paying with debit, like I did, instead of a real credit card, they withhold the entire cost of the stay plus $100 extra per every night for incidentals. My mistake, but that never happened to me before in any chain hotel. I guess one learns. Ok for conferences and if all you want is a bed to crash after a long day of conferencing. Don't know if I want to stay for vacation

All hotel services were prompt, I and my group were treated 1st class. We highly refer to all who want GREAT SERVICE, Yes, the room was comfortable. The location convenient. The restaurant also is very good, and service 1st class.

We stayed at the Prescott for 5 days with 2 other couples and LOVED it! Mike, the doorman knows everything about wine, Erica and Amanda were the best concierges ever. The maids were super....fast, friendly. Every person employed here were so nice and helpful. The bed was perfect, the wine happy hour by the fireplace in the livingroom was the ideal opportunity to meet fellow travelers and unwind. Be sure to stop at the Postrio Bar and ask Brian to make his incredible Ginger Mojo....mmmmmmmmm. The location was so perfect. We could get anywhere in a matter of minutes and the restaurants they recommended were outstanding. We didn't eat at Postrio, but they did a bustling business! We girls got a cheese platter and cake for an afternoon snack and Steve, the assistant mgr for the restaurant described each one to us and why he selected it....again...mmmmmmm. This is the most delightful boutique hotel we've ever stayed in and will do so again when we return to San Fran.

Excellent service and great staff. But...rooms could be cleaner and better kept. Not a great view of the city. Postro is ok but not great.Good pizzas but I had better. Moral of the story...if you go for business or only need a place to crash at night, the prescott is perfect. If you like to spend lots of time in the room, there are better choices in SF. Can't complain, I got conference rate which made it better. I only came late at night to sleep, so all I cared was for a bed to crash. If you are looking for a hotel experience, you might want to shop somewhere else.

The hotel was fine, the room was a bit more spacious than in the past (the queen size rooms are very small). The dinner at Postrio was excellent but very expensive, as was expected.

I recently spent three nights at the Prescott, strictly pleasure, and could not be more impressed. Everything and everyone made my stay very enjoyable. I had been using the Waldorf Astoria as the "benchmark" for evaluating hotel service, now I use the Prescott. Bill Kelly

My husband and I had stayed in various types of hotels ranged from boutique style hotels to large chain hotels. This hotel has the WORST ATMOSPHERE and valet parking service we've ever encountered. The ROOMS in the hotels are SMALL and the carpet are very DIRTY. The room we stayed in was filled with noises from the street (police car siren, trucks unloading bottles and trash even at 2am, people talking very loudly on the street). I could not get any sleep during our stay at all. Additionally the hotel's valet parking service was horrible, it costed $38 to park with the hotel and it took at least 20 to 30 minutes each time for us to get our car out of valet. We had to literally wait downstairs in the lobby for 30 minutes for the hotel to get our car pulled out of the garage.

HOTEL REVIEW OF THE PRESCOTT HOTEL – SAN FRANCISCO: I stayed at The Prescott over a long weekend in mid November of 2005. I was looking for a hotel room – and found that the Westin, Hyatt and other larger hotels were sold out due to several conventions in town. I opted for the “upgraded Club Level” at a price I thought reasonable if it lived up to expectations (in the low $200s). First of all – this hotel, due to its history, is doomed to begin with. In its early days – the hotel was a small “speak easy.” The rooms are incredibly small – requiring you to either open the close door or the bathroom door. Not both at the same time. They do their best to distract you from the size – adding nice linens (now the trend for all) and giving you Aveda grooming products, as does the Westin. Do you get what you pay for? When paying the amount for The Club Level – you believe you are getting an upgrade. The rooms are still the same size. And in fact, getting to the rooms become a bit of a pain in the butt. For some reason – the hotel purchased the upper floors of a building behind the original building. In order to get to this famed CLUB LEVEL room – you must first take an elevator up to the fourth floor – and the walk across an enclosed ramp to take you to the back building. Once their, I had to take another elevator to the 7th floor and down a small hallway – in which my luggage and myself and to walk single file to get to the room. But wait – it should be worth it for the famous Postrio inspired happy hour? First of all – happy hour here is from 4:30 – 6:30. In San Francisco? Who goes to happy hour then? Usually – most hotels have happy hour from 6-8 – so that you can have a cocktail before you go out to dinner. Not here. This is a chow line for cheap people who are being sure to get their monies worth. For this weekend – the lounge was filled with older folks who were in town to attend a local university football game. For this crowd – having unlimited martini’s at 4:30 in the afternoon is a plus. (And I must admit – they nice chap at the bar is charming and poured freely!) But surely the appetizers would be great? Well – get this. You think you are getting wonderful woodburning fireplace pizza from the famous Wolfgang Puck. Well – perhaps he did the dough. But that is about it. Poor Julio at The Prescott – the bartender in this small lounge just off the ramp between the two building is also a pizza cooker. He takes out frozen pizzas that are given to him, tosses on a few pieces of basil leaves or red peppers – and tosses them in a small convection oven in his little bar closet. He can do one little pizza at a time – and so the guests all wait around, knives and forks in hand – and when one gets done – he walks around sliding little pieces of the pizza, as he were feeding the seals down at Pier 39! And if this tastes like the pizza’s downstairs – then I think old Wolfgang has lost it. If I were him – I would be horrified to know that his food was being marketed and served this way! What is funny is that, on the one night when I tried this (and not again!), many of the individuals were commenting to each other that this would be their meal for the night. My gawd! Wrong crowd! The hotel advertisement claims that “With our exemplary service and attention to detail, you'll find that the Prescott Hotel, a Kimpton Hotel, offers some of the best accommodations in San Francisco.” I have stayed at many hotel in San Francisco – and I assure you – it is not true. Spend the money at any of the other real four or five star hotels. Kimpsy claims that every hotel “tells a story.” I am not sure this is a good story. I caution you. Unless of course – you want to be a seal!