South Coast Winery & Resort, Temecula

We stayed in a large, beautiful villa (one oversized bedroom with two full baths, dining room and living room) for almost two weeks to celebrate our 25th Wedding Anniversary. Our patio opened into the vineyards (we could pick grapes off the vine while sunning ourselves, resting and relaxing). We also had a pistachio tree growing next to our patio. It was private and beautiful. The restaurant on site was exquisite. We tried others, but we liked South Coast's the best. The pool and spa were large and inviting. We toured the grounds and the winery and sampled the wines...delicious! While in Temecula, we took a hot air balloon ride which lifted off from the South Coast parking lot, and I flew a bi-plane. We cannot wait to return. We highly recommend South Coast Winery and Resort.

The resort is nice and the restaurant is decent. Both are very overpriced but we splurged for our anniversary. After returning home we noticed they charged our credit card for $71 in food and beverages that we did not purchase. I tried to resolve the error 3 times with the accounting manager (Dawn) and reservation manager and never received a call back. Very poor customer service and I will never go back due to their total lack of consideration. We spent well over $700 for a one night stay (including dinner at there restaurant) and they would not correct an unauthorized charge for $71. Very tacky!

South Coast Winery Resort and Spa should be top on your list if visiting the wineries in Temecula. The rooms are very spacious and decorated elegantly in Tuscan style. The room looked out into the vineyard and the villas are separated into pods of four. Each day a new wine is delivered to your room, and the merlot and chardonnay we were given were very good. You also get five wine tastings for each adult. The wine tasting room is very busy on Saturday, so I would suggest another day if you really want to talk about the wines with staff. Every wine produced that I tried was good and some ranging to excellent. If you like port's you have to try the Black Jack Port...one of the best I've had. On the weekends, the rooms are not cheap, but I can say for what you get, it was worth it. Look on their website, the villas are just like what you see in the pictures, you will not be disappointed. The food at the restaurant was excellent, as were the offerings of wine, port, etc. I had a good experience with all staff that I encountered. I see that some people say that it is good for families, but I would suggest that this is not the case. Where you are looking to enjoy time at the spa, having some wine, and fine dining, kids would be really bored.

Everything about our stay was sketchy. From the check-in, to the response of the spa staff, to the fact that housekeeping never cleaned our room and left us with no towels, to the fact that after emailing the general manager we never got a response from him. Not one word. Amazing how poorly a beautiful place can be run. If someone took the time to write to me in the spirit of improvements, I would certainly take notice.

My sister and I reserved a villa for our dad to take our step-mother to for a surprise 60th birthday getaway. We booked the room on-line directly from their website. When my dad arrived to check in, the nice girl at the front desk said that the cost of the room was going to be approximately $30 more than what we had reserved it for. She stated that increase in price was for tax. The confirmation we had clearly showed that the tax and the service charge had already been added to the price of the room. My dad requested to speak to the manager about the misunderstanding and the girl at the front desk willingly complied. When my dad spoke to the manager, she told him that there was an additional fee of $30 for tax. He showed her the paperwork that clearly showed that the tax had already been applied to the room rate. She again, very rudely, stated that he had to pay the additional $30 if he wanted to stay there. Needless to say, my father was very upset and LEFT. So much for a nice surprise getaway for his wife! My sister and I were extremely embarrassed by the whole incident and feel horrible for sending them there.

Visited for 1 night on 9/7/07. The villa was the best we've stayed in! Very clean and well-kept. Decorated in Tuscan style. Not a typical hotel room - large square with dining area and wetbar as you walk in with complimentary wine - also large closet; sitting area with sofa, chair, tables, fireplace with mantle and mirror; to the side is a dreamy bed - fantastic mattress, double-sheeted with high-thread count cotton sheets, cable/ppv tv in armoire viewable from sitting area or bed. Bathroom off bed area - all marble and granite, mirrors, 2-person jetted tub (aaaah), walk-in shower with large shower head. Fluffy towels, great spa robes, nice soaps and bath salts. French doors lead to small patio in the vineyard that is totally private from other patios. Has a small table and padded wicker chairs - we had dessert and breakfast outside. Room service was excellent but expensive so be prepared! Front desk is really an office where you are seated and they go over everything with you - it's great and we saw no problems with personnel or service. Lovely area with a lot of horse properties (reminded me of Kentucky or Virginia) and rolling hills with lots of vineyards! We did a tour and a couple wine tastings which were really fun (and we got a nice buzz too). I highly recommend this place for a short romantic getaway. There is a trolley to take you around to other wineries so you don't have to drive!!

This resort is beautiful, it is just a shame who horribly it is ran. I mean you would think for the money that you are paying you would at least get propper treatment. The room, spa, and resturaunt was great. The only thing is, the manager's like to argue with the guests. I think that is completely out of line. I was checking in with a young lady that was very polite. I requested an early check-in (which I knew was not a guarantee and that was fine) when the "manager" over heard and decided to blow off her handel, cut me off, and walk away. Then she proceeded to go into the back office and start using profanity! Everyone in the lobby could hear her. I became completely offended and I will never go there again because of this.

We just returned from a trip to South Coast and had a very nice stay. The winery grounds and hotel are beautiful and well maintained. The rooms are large and well appointed. However when you book be sure to ask where the patio overlooks, each villa has a different view of the "vineyard", ours was a view of the parking area. Still very nice room. Also if you need anything from guest services, like towels or ice, be repaired to wait....a long time!!! Our room was missing bath robes, we called and after an hour we called again then left for dinner, they were there when we returned. Then a call for ice (no ice machines) it never came waited 45 min and then went out. Now this may go with out saying but if you bring anything back to your room food or wine you will have ants. I know we were at a working vineyard still we left a small amount of wine in a glass and awoke up an ant hill (totally our fault). One last thing the wine is just ok much better wine in the area. We really liked Bella Vista just down the street.

My wife and I stayed a fourth time at SCW on Feb 24 2007 for my wife's birthday (for wine tasting!). We were only able to afford the stay because I was fortunate enough to find a Saturday rate of $139/night (regularly $289). At $139, the accomodations are an excellent value. In fact, the accommodations are terrific, and with the exception of the broken Heat/AC unit, perfect. However, the service is inconsistent and more than often, nearly void of any customer care whatsoever. When we arrived on our prior trip about a year ago, the desk attendant led us to our room and asked if we wanted some ice, which we accepted, as there's no ice machines anywhere out near the villas. This stay, nothing. The check-in clerk asked if we had stayed before (answered yes) but with no offer to show us to our villa or supply some ice. When we realized after wine tasting all day and then back from dinner late in the evening that the Heat/AC unit was stuck on AC (and it was 40 degrees out!) and the unit would not shut off, I had to unplug it. I also knew the resort was full, so we did our best :-) to keep warm (turned on the fireplace a couple times but the timer ticking wouldn't allow is to sleep). When I told the front desk clerk on check-out that we nearly froze due to the inoperative Heat/AC unit, she said "sorry". Needless to say, this was our last trip. I have yet in four stays to get service worth 10% of the cost of the accommodations at what COULD BE the nicest getaway in the best accommodations in Southern California . Beauty is only skin deep... in a nutshell, SCW looks great, feels terrible. Principle alone tells me... NEVER AGAIN. BTW, we did hear from some new Temecula friends that the new owners of Loma Vista B&B were very nice and the accommodations great. Additionally, I've heard great things about Ramada Temecula on the low end being great on up to Hampton Inn Temecula and Pechanga Casino (we've stayed). Steve and Shelly Jones

A winery with a resort. The villa was wonderful. The food was great. Very peaceful. All the comforts of home. The wine tasting room was beautiful. Everyone was so nice. Loved the experience.