Golden Parnassus Resort & Spa Adults Only All-Inclusive, Zona Hotelera

My husband and I just returned from a week's stay at the Golden Parnassus in Cancun. We booked our trip through Apple Vacations and did not know our hotel until we arrived, which was fine with us. A bit about us to give you insight into our trip perspectives, we are 30-35 year old couple from the US that typically stays at one moderate/upscale all-inclusive resort per year. For the past several years we have been going to the Dominican Republic, specifically Punta Cana. When we arrived we found the hotel clean and orderly, although a bit dated and small. We upgraded our room to a "suite" which for $50/day meant that we had a beautiful ocean view and a refrig. The room itself was acceptable, although not very large and a bit worn. Unfortunately, we did not realize until day 5 that "High" and "Low" on the A/C were reversed, so I would suggest checking that in your room! The food at the resort was decent and better than average at the specialty restaurants. My husband struck a friendship early with Fermin at the bar, so that ensured us great drinks throughout our stay and Fermin nice tips from us. The beach and pool areas seemed nice and the water was beyond beautiful. This alone made the trip worthwhile. The biggest issue that we had during our stay was with the management of the hotel and the fitness room. On the first complete day of our trip, I went down to check out the fitness room. Being a person who typically exercises 5 or more days a week, I knew that "Tequila volleyball" was not going to cut it for me. I was pleasantly surprised to find a nice workout room with functional air conditioning. When I returned later that day to work out, the entire room was torn to shreds, equipment was covered, floor was missing (yes, missing), water/plaster was removed. The sign on the door indicated "Fitness room will be closed for 4 days for repair." I was concerned with this, so I asked about it at the front desk. The front desk of course knew nothing about this and referred me to the activities staff. Of course the activities staff knew nothing about this and referred me to the hotel manager, Mario Davila. The hotel manager and I spoke and he was completely rude and basically told me that he; did not know about the room being repaired, had nothing to do with the room begin repaired, would not set up an alternate place for people to exercise and ended the conversation telling me to "deal with it". He further suggested that I run on the beach instead (the beach is small and it was 95 degrees our entire stay with a low in the high 70s). Of course on our last day of our trip (Day 5 for the fitness room repairs), I stopped to check out the room and it was still in a state of complete disrepair and it appeared that no work had occured since Day 1. I would suspect that it will be out of commission for a good part of Sept. Besides the manager, the stay was overall nice. We typically go on vacation to relax and found that Punta Cana is more hospitable to that than Cancun is. We ended up spending a lot of time going on tours, walking, shopping and such in Cancun, which was fun but perhaps less relaxing than I would have liked. We do not plan to return to Cancun and will likely end up in Punta Cana for future vacations.

We were there 7/26 - 8/2/08 and had a great time and can't wait to go back. This isn't a 5 star resort, but the staff and the entertainment group made it so much fun. Rubin, Vanessa and Roberto were great, we had so much fun with them. The resort is small enough that you can actually get to know everyone. We met wonderful people from so many different countries and we're all staying in touch and several of us are planning on going back next year at the same time. The bartenders were great and know almost immediately what you like to drink. Remember to tip, it isn't necessary but they so appreciate it. Our room was always clean and nice and cold, the cleaning lady was so sweet. Everyone went out of their way to make our stay a pleasure. The restaurants were pretty good, some better than others, but this is a personal thing. My husband and I have stayed at several 5 star resorts over the years and haven't had as much fun as we did at this one. It's older yes, but unique, with caring people. They were all amazing, from the front desk, down to the umbrella guy. We were sad to leave but carry with us great memories and are anxious to make more. I hope the same staff or people will still be there when we return, we will be sad if their not. So, if you want to have a good time, with sweet, sweet people give it a try. If you want luxury, go to a 5 star, but if you want to meet people and make friends give this resort a try, we did and we're not sorry.

I went there with family in 2005 before it chnaged names and found everything to be simplay brilliant i am planning on going back with a friend next year and cant wait thstaff esspecially jesus were all brilliant the food was lovley the steakhouse mmmm delicious and the entertainment was top quality really well done LOVE IT!!

We stayed @ the Golden Parnassus on our honeymoon July 18-24. The staff, drinks & food were wonderful. Before Tropical Storm Dolly , we felt the Golden Parnassus had the best beach area. During the storm we had plenty of time to eat & drink. You will never go hungry !! We would recommend this resort to anyone looking for an adults only resort.

My wife and i stayed when it was Golden Crown Paradise. we plan a trip to cancun at least once a year. Everything was great except the food it was soso the seafood was good, the trip to town, the sights, and the service. We really didn't come to the hotel for the food anyway. This is an adults only resort so that made it that much more enjoyable. I would definatly come back. Oh and don't forget the spa me and my wife visited this spa 4 times in the 7 days we were there can i say AWESOME!!!

We would never visit this resort again. We will also make sure none of our friends or family visit this resort. Overall appearance – nice. The check-in area is amazing, but other areas around seem a little run down for being newly opened in December. It is weird how everything is shoved into one hall – the restaurants, shops, etc. It does not do much for enhancing the appearance of the resort. Eating areas-ok. There is no AC in any of the 100-degree restaurants, so we poured sweat while we waited (yep – you have to wait) and while we ate. The food was okay. The food court most of the time served hotter and better food than the specialty restaurants. It was weird that instead of being able to order a little side of shrimp or chicken on pasta at the specialty restaurants, they wanted us to waste a whole other dish to pick our what we wanted. Customer service – they have not quite got it down yet. We never saw anyone smiling and nothing comes fast. You stand in long lines for drinks, for assistance by the concierge, and to talk to anyone for help. Don’t ask for any special accommodations (ex. side eating areas above) – they do not make them - at all! Entertainment – the scheduled performance events were ok. Scheduled karaoke – cancelled, the DJ did not show up. Scheduled ping-pong tournament – cancelled. We thought it was odd that there was no cue ball for pool and we could not have the ping-pong paddles on evenings that were not scheduled for the ping-pong tournaments. It was even more odd that the bar was empty and the bartender had the paddles – but we could not have them. Overall cleanliness – good. We thought the restaurants, sitting areas, bars, pools, and eating areas were kept fairly clean. Odd that they decided to power wash the resort in the middle of the day. The water streamed down to outside walkways, by the pool, where people were eating outside, and onto the outside grill. (On a side note – the Jacuzzi’s at the adult pool were broke and the pool water was freezing in all the pools – no one was in any of the pools or Jacuzzi’s up at the adult pool.) Our overall room experience- horrible! For us, check-in just started off on the wrong foot. They overbooked the suite rooms (had no rooms left at 12 noon-how????) and had to put us in an “equivalent” family room. Equivalent – hah! Upon entrance into the room – it was not cleaned well, the in-room hair dryer did not work, the lights flickered, the view was horrible

My husband and I went to the Golden Parnassus on our honeymoon. We loved the entertainment, value, and options of things to do. However, the food was terrible! The location was great, we could take a bus ride anywhere we wanted. Great view of the ocean. I can't say enough about their entertainment. We had a blast.

just got back, had a great time well worth the money. food was ok for all inclusive. staff was friendly if you go i recomend you stay on 6th floor ocean view. rooms need some updating. beach bar was a lot of fun at night. i would go again in fact cant wait

Everything about this secluded hotel on the beach was spectacular. Our food and meals were excellent. The beach area had a walk up bar, which is great. Pool area, again great! but, if we had waiter/waitress service, it would of been better. Over all experience, I can't wait to return with friends. Ohh, speaking of friends....we made friends too! Viva Cancun!!! P.S. I have stayed at many different hotels, but this one was different because of the Adult status, especially if you are not traveling with kids, and you want Adult time. Gotta Love it!

Beach, Bar, Staff, Food, and Drinks... We have been there three times and will go back each year. I have even brought my office. Everyone wants to go back..