Quality Inn Airport West, Mississauga

When I stepped out of my taxi, the hotel looked acceptable at first. However, as soon as I went inside, I noticed a rather strong tacky fragrance. I think most hotels these days, even the bargain ones, try to keep the fragrances minimal... unless if there was something to hide. Nevertheless, I hoped it was going to be okay. Clearly, this was not the case as things just went downhill. The check-in attendant was really rude and slow (it took 18 mins to process two rooms - another traveler's and then mine), and it seemed like he just didn't care at all. He essentially barked at me, saying there was no elevator in this hotel. I don't get why I got that verbal abuse since my room was on the first floor. When I finally got my room access card, I walked down the hallway to my room. A good thing was the hallway was very wide. However, the fragrance permeated throughout the entire hotel, even my room. Once inside my room, I realized some of the lamps were not plugged in. No big deal I thought... I just plugged them back in myself. However, when I went to the sink to wash my hands, the water refused to drain at all. Upon a closer look, I saw that the faucet plunger was missing. I guess housekeeping didn't even bother to notice this and get a repair done! Since it was getting late and I was staying for just one night, I didn't call the manager. When I got into bed, I noticed that the bed sheets had dirt (or maybe something else?) stains on them. I can only wonder if housekeeping is deciding to be lazy and to skip over changing the sheets after each guest checks out of a room. By this point I'm actually worried... but it was already 12:30 am and I had to wake up at 7:30 the next morning. Some pros were: -- The check-out staff was quicker and also more friendly. Additional cons included: -- No AC/heater control. There was a cooling unit in the room, but they sealed off the built-in control panel and didn't provide a wall control anywhere in the room. -- Door was narrower than average - large luggage won't fit through easily. -- TV was not flat-screen. I know it's a Quality Inn, but all of the Choice Hotel Group accommodations I have visited did include flat-screen TVs. Overall, it was a terrible experience and I simply can't recommend this hotel to anyone. There are a lot of other hotels in the area, so you have many options out there.