Awful!!! The desk clerk was pleasant... the only decent aspect of my 24 minutes at this hotel. The rugs were badly stained and looked dirty. I was given the key to Rm 130 which was occupied and then given the key to Rm 149 a non- smoking room at the end of a smokey hall way. When I walked into the room I was assailed by a funky odor ?mold?? the carpets were stained and the upholstery on the loveseat in this room was worn and dirty. I decided to check the bed...the top sheet was fine but the bottom sheet was wrinkled and the mattress pad was bunched up..It looked like someone had slept on this bed. I also checked the bathroom and found that there was no showerhead on the shower...the water just flowed out of the pipe. I told the front desk clerk who then looked for a spare showerhead! -- evidently rooms without showerheads were common.... I told her that I believed that hte bottom bed sheet was not changed...she looked at it and told me that the sheet was clean... I asked to be moved to yet another room and was told that the only non smoking room available was on the 2nd floor...I had specificalluy requested a 1st floor room because of knee pain. I requested a refund and was refused.
As a loyal customer to the Motel 6's, we still would never return to this hotel. It was VERY hard to get to, with no directions on the roads pointing the way. Service at the front desk was no good. Also very pricey for a Motel 6. We had one cleaning person who was very friendly and she stuck out like a sore thumb around all the awfulness. We asked for a downstairs room, which we did not recieve. Also asked for 2 beds (we had children) and got only one. The hotel was okay, nice layout. I would definatly go to a motel 6 again, but no this one.
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