Depends on what you want and what you expect.
By A Yahoo! Contributor, 2/3/11
We have stayed at Col. Belle for four nights twice in the last two years. First visited the Belle in 1997. Since my wife has a medical problem, we asked for and got adjoining rooms. the first year on the third floor. We had no problem locating our rooms with the help of friendly Bellhop, who did not wish to have us help with the luggage and was determined to do all the carrying and pushing by himself. The rooms were in sight of the swimming pool. The following year, 2010, We had identical rooms two floors below ( on the main) and the swimming pool just around the corner, which was just up my alley as I go to the casinos and pay my twnety dollar dues ane then spend time at the pool.
The front desk staff were friendly and helpful. The Valets were great and the security around our vehicle was more than adequate. The Bellhop was especially good. Yes we found the hall carpets were worn and threadbare, but so what? We were not expecting a five star hotel and didn't expect to pay that price so we were satisfied with the accommodation. The cleaning staff were great, after we attempted to communicate with them in Spanish, and gave us the royal treatment. Everything was clean, the beds made,
the bathrooms clean and tidy. If you wanted something extra all you had to do was ask.
We found the restaurants and the meals excellent. I think that all the compaints are coming from people who are expecting too much, are arrogant, and too full of themselves.
If you want a five star hotel and ten star service, PAY FOR IT AND SHUT UP, and leave the rooms for me. And as an aside, you attract more honey bees with suger water than vinegar. I suppose you can tell I am Canadian.