Excellent Experience
We had the opportunity and pleasure of staying at the Big Rapids Holiday Inn in early December of 2005, for four days. The entire experience was not only excellent but the staff bent over backwards to make this a wonderful stay.
The hotel is pet friendly, but that is only the beginning of the many reasons that I have been recommending this hotel. The room was spacious and clean. The room service with Bennigans was convenient and delicious. The cleaning staff was gracious and thorough. The desk staff was friendly and helpful and accommodating. When we needed a conference room for a family gathering, we were treated with respect, service, and a gracious attitude.
We just can't say enough about this place. I only hope I have occasion to be in the area again in the future so I can stay at this beautiful, service-oriented hotel. Thanks for everything to a great staff and management.