Days Inn Hershey, Hershey

Hotel room was not clean, room heater was extremely loud, hot water was intermittent in the shower and front desk staff was surly at best. Certainly Hershey has better.

The room was fine, the breakfast was acceptable, the transportation was fantastic but I left my $110 bathing suit hanging on the back of the bathroom door (the bathroom being so small the door didn't open all the way because it hit into the toilet). When I realized it I call immediately and the front desk person said she would look into it for me and call me back. No call so I called again the next day and got the same response with a bit more detail. But still no call. I finally on Tuesday called again to learn there was a sticky note with a message saying my suit must have been thrown out since it could not be found. We checked in on Wed. July 20 and checked out Fri. July 22nd. My first call was on Sunday. I am so disappointed that I left my favorite suit behind and incredibly sad that the Days Inn doesn't show the decency to hang on to someones personal belongings long enough for them to be reclaimed. They also showed no respect to even return my phone call and tell me, like they said they would.

The hallway smelled like insect repellant. The room wasn't dirty but not the cleanest. The family next to us had young children running ans screaming in the hallway trying the door handles on each door. The mom was in the hall and did nothing. When I complained to 2 agents at the front desk they said "we can't do anything about it". We left and went to another hotel 10 min away for $45 per night less.

We stayed at the Days Inn for two nights, and a month later, both my husband and I were billed for the room again. (We'd each paid for one night using our debit cards) When I called the hotel, I was informed that the manager, who was the only one with access to older transactions, had just left for the long holiday weekend, and wasn't expected back until Tuesday morning. I explained my dilemma and left my name and number. I wasn't too concerned at this point, since people do make mistakes, but I thought it was odd that 1) my husband was also double charged, and 2) the manager wasn't expected to even call the hotel he managed over the long weekend and that the staff had no way to reach him. Tuesday morning arrived, but the phone call I was promised did not. I call Days Inn, identified myself, and was told that the manager was in, but wouldn't be available for 4 hours. I called back in approximately 4 hours, and when I stated my name and the purpose of my call, I was told that the manager was not available. By this time I was completely frustrated and had to come to terms with the fact that we'd been ripped off. When my husband and I lodged complaints with the Days Inn Corporate Office, we were told that they'd contact the manager directly, resolve the issue, and get back to us within 7 business days; it's been 120+ days and neither of us has heard anything from anyone. It's unbelievable to me that the Days Inn is able to get away with what amounts to stealing. I enjoyed my stay at the hotel and didn't have any complaints, aside from thinking that some of the staff could be a little bit more friendly, but I realize that dealing with hundreds of tourists every day can be grueling and I wasn't about to make an issue of it. On a side note, I discovered that the women who'd told me that only the manager was able to look up "old" records was lying; when I called last week to get a copy of my hotel receipt, I heard the woman tapping the computer keys and within 20 minutes it had been faxed to me. In all, I'm very disappointed with the Days Inn, AND the corporation itself.

We have a small dog, and frequently travel with her. We have stayed at many motels that allow pets, and have always been disappointed, until we stayed here. You would never know that they allow pets. The facility is immaculate. It has a comfortable atmosphere, and the staff is exceptional! The Manager, Housekeepers, Maintenance Crew, esp. BIll P. have all gone above and beyond to make our stay pleasant and relaxing. The locations is perfect, and the exterior is very charming. My kids have used the pool numerous times, and it has always been sparkling clean. The breakfast is extremely adequate. There are multiple choices from cereals to waffles. We visit family in the Hershey area, and always stay here at least twice a year! I highly recommend the Days Inn of Hershey. You will not be disappointed!

We drove from Troy NY for 5 hours and when we arrived the front desk promptly informed us that they had no roomsaver rate rooms left. They hiked the rate from $89 to $149. Yes they can do that, but I was not happy when she tried to quote other hotel rates from a sheet to get us to stay. We left and stayed at Comfort Inn for $109 and they were fabulous on Mae st. off of route 39.

We just came back from the Memorial Day weekend after staying at this hotel. It was great! It is within walking distance to Hershey Park and Chocolate World (even though there is a free shuttle from the hotel). We could see the rollercoasters from our room. Many other local attractions right at your fingertips. The hotel was clean, the continental breakfast was perfect, especially for small kids. The indoor pool and spa was great to unwind with after a long day at the attractions. The staff is extremely friendly and very helpful in answering pretty much any questions you may have. There is even a little kiosk across from the front desk to help you find attractions if the front desk staff is tied up with other customers. We can't wait go back! Would highly recommend.

My family just wanted a quick getaway to Hershey and this inn was great. It had a shuttle to chocolate world and Christmas Candylane. The continental breakfast was just right for the kids. Get downstairs early though b/c the waffles go very quickly. When it was time to whine down, the inn has a indoor pool and hot tub. The kids loved it. THe staff was very friendly and informative. I would recommend this inn to all. Clean and close to town. We'll be back next year.

Stayed one night in February. Absolutely wonderful experience. Best night's sleep I have ever had on the road. Room was immaculately clean, as was the rest of the building. The under roof parking was terrific as it snowed that night. Breakfast was great. Didn't use the pool or fitness room but the facilities were very clean and well maintained. Staff was very helpful and courteous.

We stayed here on Columbus Day weekend with our two, 17 year old boys. I was concerned because of some of the comments on this site, but they all proved to be wrong. Upon our arrival, we found the staff to be friendly and helpful,(it was late and we were starving) even going so far as to make a restaurant reservation for us without having to be asked; we had simply asked for a decent place, close by, at a reasonable price. The only problem we had was the refrigerator in our room wasn't working properly when we arrived. I called the desk and someone was at our door immediately. He assesed the situation, apologized and immediately brought us a brand new refrigerator. The shuttle to Hershey Park was a great feature, as was the great continental breakfast, with lots to choose from. No, it's not an actual restaurant, but it's certainly more than you get at most places. My only recommendation for the hotel would be to invest in a self serve waffle maker, that would make it complete! The pool is small, but adequate, with a small hot tub. It's enough to relax in and the kids can still swim. A great place for any family to stay, we will definitely stay here again when in Hershey.