Comfort Suites Haverhill, Haverhill

The room was hot. Wouldn't cool off. Dust off a/c gril. Bathroom odor was bad had to keep the door shut. No pull out sofa. Refrigerator was broken and had to change it out. The staff was very nice.

SERVICE WAS AWFUL. SALES MANAGER WAS RUDE.WENT TO THE BEST WESTERN VERY FRIENDLY VERY CLEAN RIGHT ACROSS THE STREET. THEY SHOULD UPDATE THE HOTEL......ALSO TRY HIRING PEOPLE WHO CARE AND THAT ARE FRIENDLY.

The location of this hotel makes it an ideal place to stay. It's surrounded by coffee shops, dunkin doughnut a delicious hotel named 99. (which by the way has amazing food.) The only problem is the acual hotel itself, the personal quality is very low, they are very nice most especially when you are needed a travelers object such as a tooth brush or some extra towels. They arn't friendly at all and as i mentioned the customer service is overall very low. For almost the exact same price you are able to go just a bit down the road to a Best Western which is very nice the rooms very clean the customer service is amazing they have a pool not to mention the great breakfest that they have. Another thing the location makes this a perfect place to spend every where from one night to one week. Its to bad I stay at Comfort Inn for most of my stay. I suggest anyone who wants to have a good time or even if your there for a more business trip such as myself I know that whom ever stays here will not regret it.

It is what it is...inexpensive, and close to the interstate. Rooms are functional and comfortable. That being said, the facility is starting to show its age, and its nearly impossible to find, if you're not familiar with the area. If you just need a place to sleep, this is more than adequate, but just don't expect the Ritz.