Very Nice Hotel, the Best Staff Ever!
We inadvertently found ourselves in this hotel after our reservation at the Residence Inn at La Jolla Dr in San Diego was 'cancelled' by a staff member who told us that the booking method we had used only entitled us to book into a Marriott, at 4.00am, despite a phone check-in, and despite the fact that we had just come from Las Vegas hotel from the same chain! A very good gentleman called Ryan listened to our plight, and promised to get housekeeping to clean up a room at the earliest opportunity, once anyone checked out, as it was fully booked. We went back to the rental car to snooze off, and voila, 5 minutes later, someone checked out at 5.00am and our room was ready! Ryan listened to our plight, and made the best of the situation, which was over and above what he needed to do as staff.
Apart from Ryan's personal touch for which we shall forever be grateful, the hotel was a lot of fun, with a wide breakfast menu of cereal, fruit, scrambled eggs, bacon, sausage, coffee, e.t.c. The other staff were very friendly, and it was definitely worth every penny we spent there. We were attending the International Rugby Sevens, and it was going to be tough to get a reservation at the last minute, but Country Inn & Suites came to the rescue. It is just off the highway (805) and about 15-20 minutes from downtown. They have a shuttle service. It seemed a good hotel as it was fully booked by people celebrating Valentines. It has a pool, and free high speed internet, which a lot of hotels in downtown charge for! I could go on and on, but Ryan and his staff were the best!