Berjaya Eden Park Hotel, London

The lobby outside and lobby of the hotel are very nice. When I arrived I was told I would be shown to my room. The gentlemen can from behind the counter and pointed down hallway and said "this hallway but two floors up" then pointed to the elevator. When I got to my room the key wouldn't work when I returned to the desk they said that it was almost shift change and that they woudl open the door for me and I should get a new key later. The room was no bigger than a shoebox, literally. The free breakfast with the room consisted of a dingy buffet that offered french bread (which was very good) one choice of sliced meat, one type of chese, juice and coffee. The menu never varied the entire week I was there, well one day they did have grapefruit instead of orange juice! If you are looking for something a step above a youth above a youth hostel..think again. This hotel is disappointing.