Days Inn Grand Rapids Grandville, Grandville

We found this is very clean, nice room for families/kids. The staff was really friendly,Breakfast was Great. The price was really cheap compare to others.

The part of this stay that was good was that it was close to an event we went to. Everything else was terrible! The staff was rude (if you could understand them, not sure what country they are from), came back to room to find the manager going through our things (when caught, he said he was tidying up), the coffee tastes burnt, and room was dusty, full of little bugs, and uncleanly. Even though we paid for room online was still required to pay a deposit for which they kept without even telling us they were going to do so/just charged our credit card. Don't stay here and if you do be mindful of what they charge you.

The Lady that checked us in was greatm we had just traveled from Chicago and were looking for a cheaper room, this is it, the ONLY thing i didnt like was the NON-Smoking, and the area they had for Smoking was a wooden board and ashstay out in the Yard, NO CHAIRS, NO COVER. so they need to work on that. other wise, for the price for 2nighs. i would come back

We were a little unsure about staying here, considering the other guests' reviews. However, our stay at this hotel was fine. Considering the deeply discounted price that we paid, we considered this hotel to be a good value. The hotel's physical facility seems to be in a state of transition. The exterior of the facility is being painted, so it appears that they are trying to upgrade the appearance. The interior public areas need to be reconsidered: (a) the breakfast area is far too small; (b) the exercise room was not available; and (c) the corridors are cluttered and strangely decorated. However, our room (an upgraded queen-size suite) was fine. There was a comfortable bed, a sitting area, and a small kitchenette. The bathroom was well equipped, but needs a little upgrading. There were soap dispensers near the sink and in the shower, which were empty. Apparently they are no longer being used, with the guests being provided bar soap and travel-size shampoo. The in-room coffee service was greatly appreciated. The staff seemed to be a mixture of positives and negatives. The staff person who handled our check-in was fantastic. The staff person who handled our departure (and the breakfast area) was great. However, there was a surly, angry man on staff who was not customer oriented, who conducted a lengthy argument with another guest in the lobby. It made us feel very uncomfortable, even though it was clear that the guest was at fault. We will stay here again, provided the same discounted price is available.

I went here for a one night stay with my boyfriend, and we stayed in the jacuzzi suite. When we were getting ready to get into the jacuzzi, a crab crawled out from under the bed!!!!! Oh and the best part was it that this was in December....winter. How did this happen??? But I reported it so next time I stay I get 50% off. So I guess if you dont mind a few critters in your room then you can get a cheap rate.

A lot of nothing. No pool. No Kleenex in the room! (Never been to a hotel with NO Kleenex!) No towel bars in the bathroom. There were three used towels hanging from the hook behind the bathroom door when we arrived and the bedspreads were dirty, pilly and smelly. The fitted sheets were too small for the mattress and kept coming off. Would not stay here again if they paid me. On the plus side, the staff was friendly and they had those cook-yourself waffles at their breakfast bar(Yum!).