Johnson's Inn, Gatlinburg

We took my parents for their anniversary and were very dissappointed in the room choice. It was at a separate area away from the office which made us feel as if we had been "booted" from the original property, but now we understand the motel we stayed at, had actually been a motel at some point, and Johnsons had merely acquired it. The staff was very friendly and accomodating, but our room was in poor condition. The beds were so uncomfortable the 4 of us complained for weeks of back problems, we could only associate with the old and uneven beds. Our bathroom had a few bugs in the bathtub, and a few loose strands of hair around the sink area. The bathroom was small, but we made due with the 4 of us doing well taking turns, there just was not enough towels and we constantly had to track down the cleaning employees to obtain additional towels and toilet paper. There was a small 4 cup coffee maker in the room, but honestly, we did our best to sterilize it before using as my father insisted on coffee first thing in the morning, but it wasn't hot. And speaking of hot - the fridge didn't decide to keep our canned drinks and bottled water cold, until after 2 days, how frustrating, especially since the ice machine was downstairs and clearly across the entire length of the motel. The carpet was dirty and had "lifted" in many areas. The area encircling our air conditioning unit had absolutely NO caulking so you could actually feel the wind/chill and the noise coming in from around the unit. We did appreciate having elevators since my parents are elderly and not in the best health, but our room was located along the back wall, tucked in a corner with outside corridors. I must admit, when coming in at night, we all felt very uncomfortable, so safety was certainly an issue for us. We loved having a balcony to get outside and soak up the fall air and afternoon sunshine, but it overlooked the noisy parking lot (and pool in the summer), so this would not be an option is you wanted to get away for some much needed peace and quiet. At $75-$90 a night per room - there clearly are better, cleaner options inside Gatlinburg and Pigeon Forge that we will seek during future jaunts to the Great Smoky Mountains, and not waste our time staying here again - that is until they do some major remodeling. We absolutely LOVED the close proximity access Johnsons was to everywhere we wanted to go; the Pancake Pantry for breakfast and the Village to shop to downtown Gatlinburg. I hate to be too terribly rude, because the 4 of us are the best of friends & I realize I'm not going to have my parents forever. Gatlinburg is our favorite vacation spot and we did make a ton of new memories.

Room was clean and orderly. Location is excellent. Very good rates. Friendly and helpful staff.

Johnson's Inn ranks as the worst place I've stayed at in 40 years. We had two rooms and both were filthy - especially the bathrooms. One room actually had a dirty folded towel in the bathroom. Both did not have hand towels and one had only one wash cloth, while each had two regular towels. When we went to the front desk to get some towels (we had three people in one room and only two towels) the clerk could only find two regular towels for us and no wash cloths. The tubs were filthy with sand on the bottom of one. The rooms smelled bad (we went to Walgreen's and bought Lysol) and were outdated. Small curved screen TV's with VCR! There are much better options in Gatlinburg.

I didn't expect the best, but I expected more than what was there. Our rooms, 327 & 328 were on property that looks like it was part of another inn previously, not on the original inn therefore we had to walk even further to the main strip. The beds were pitiful....maybe 10-20 yrs old??? My back hurt for the three nights we stayed there. There were four other members of my party who say the same. The pillows were very flat. The towels were thin and rough. The TV's in the room were tiny 19", which was not great for watching a collegiate football game on Thanksgiving weekend. The response from the manager about the TV when I complained is that they have deluxe rooms with bigger TVs available. If you look at their website there is nothing on there about it, they just advertise the deluxe rooms with a fireplace. The first night when my niece turned down her bed there was some tissue between the sheets. Other than that it was clean. However we couldn't get an iron on our check in day because there was no staff available. I would think that housekeeping would check that each time they clean to be sure the iron was not removed. There was a small refrigerator and a coffee pot. The location was OK. I would not recommend this as a place to stay and will not stay there again.

My family has stayed at the johnson's inn for several years. we usually make 2-3 trips a year and love it. Its a nice place to go away for a romantic weekend.

Our family went over the Easter weekend in 2008. We enjoyed the new Mountain condos with the two bedrooms. It is close to everything in Gatlinburg.

We have a girls trip the first weekend of December. We've been doing this for 5 years and have stayed at Johnson's each year. The staff has always been very friendly and helpful. The room is always clean. Yes, the hotel is dated and old, but is great for the price. The location can't be beat. We park our car when we get there and don't get back in until we leave for home. The newer portion of the hotel is being turned into condo's. However, the older section is still clean and spacious. The rates can't be beat for location and being clean. If you're looking for a clean place to stay that's in a great location...Johnson's is the place for you. If you're looking for modern decor, entertainment in your room instead of in the town and extras (irons, internet,etc) then pay more and go to a newer hotel. We'll be going back to Johnson's again in December 2008. We've already booked it!

I stayed here the first week of December for a well needed break from all responsibilites of home and work. This is a wonderful place to stay for many reasons. It has a great location, very friendly and helpful staff. I got some much needed rest and relaxation and exercise. You can walk as much or as little as you want from this location. This was my third year of being here and I intend to keep coming back. My room was a first floor room in the older or non-condo building and I was very pleased with it. The bed was very comfortable. Keep up the good work! Hope to see you in 2008!

We stayed at the Johnson inn on Nov 30th thru dec 2nd for our honeymoon. This place is absolutely wonderful. We had a Jacuzzi room and loved it. The room was clean when we arrived and ready. The inn is located just far enough off the main drag to be quiet but just close enough to be convient. We walked everywhere we went. Shopping was a breeze the inn was close to town so we could easily bring our packages back to the room and drop them off. I would stay there again!!!!!! For the price, the service, and location this place cant be beat.

This place was in a great location. We stayed in the old part of the hotel but it was still nice. The staff was friendly and very helpful. The toilet did flush by itself randomally but nothing we couldnt deal with. The room was clean and had a lot of storage space for clothing and things. We loved staying here and we are getting ready to book a room with the again!